Best Water Damage Restorations in Dallas–Fort Worth

Reviews read through Aug 7, 2026 · Scored Aug 10, 2026 · 10 scored · 9 analyzed · 795 reviews read

Methodology and editorial standards by Brad Williams. How we score

These are the 10 highest-scoring water damage restorations of 10 we track across the DFW metro. Among the 10 water damage restorations, the median Google rating is 5.0 and 100% sit at 4.8 or above. Sorting by stars puts almost everyone in a tie, which is why sentiment carries the most weight.

10 scored9 with review analysis795 reviews readHow we score
#BusinessScoreRating
1Tower's Restoration & Cleaning LLC88.35.0 365
2Dr. Clean Carpet84.85.0 424
3DFW Restorations Enterprise81.04.9 96
4SERVPRO of Ennis/Red Oak77.35.0 41
5Viridian Construction Group, LLC75.05.0 24
6Storm Roofing Heroes Dallas74.55.0 49
7Steam Master Cleaning73.94.9 478
8SERVPRO of Lake Arlington71.35.0 176
9Old South Construction63.94.9 38
10Royalty Cleaning & Restoration51.55.0 4
88.3#1

Tower's Restoration & Cleaning LLC

5.0 365 reviewsMidlothian129 read in full

Best for: Thorough cleaning, timely service, strong communication

Tower's Restoration & Cleaning LLC stands out for its commitment to timely service and effective cleaning results, consistently highlighted in customer reviews. Many customers appreciate the thoroughness of their work, as well as the professionalism and friendliness of technicians. However, occasional mentions of incomplete services indicate potential areas for improvement. Overall, this business earns high marks for satisfying cleaning outcomes and responsive customer interactions.

What reviewers consistently mention

  • Several reviewers note that technicians arrive on time and maintain good communication throughout the service process.

  • Multiple customers highlight the thoroughness and effectiveness of the cleaning services, with carpets and other surfaces looking significantly revitalized after treatment.

Watch out for

  • Some customers reported occasional delays or miscommunication regarding the extent of services performed or scheduled.

  • There is a complaint suggesting that the company may struggle with managing aftercare requests or incomplete services after initial cleanup.

84.8#2

Dr. Clean Carpet

5.0 424 reviewsWaxahachie139 read in full

Best for: Pet stain removal, reliable service

Dr. Clean Carpet stands out for its effective cleaning services and reliable communication. Customers consistently report Richard's professionalism and ability to remove even tough stains, making it a preferred choice for carpet cleaning in Waxahachie. However, some challenges with prompt scheduling and follow-up services for stubborn stains were noted. Overall, the strong positive feedback showcases this business as a trusted option for those in need of carpet and upholstery cleaning.

What reviewers consistently mention

  • Multiple customers highlight Richard's promptness and communication, noting timely arrival for appointments and reminders about scheduling.

  • Several reviewers mention the effectiveness of the cleaning services, stating that tough stains, including pet stains and heavy soil, were removed, leaving carpets looking like new.

Watch out for

  • A few reviewers expressed concerns about scheduling, mentioning challenges in booking timely appointments during busy periods.

  • Several customers noted occasional issues with follow-up cleaning needed for stubborn stains or odors, which required additional visits.

81.0#3

DFW Restorations Enterprise

4.9 96 reviewsCoppell94 read in full

Best for: Emergency water damage, quality remodeling

DFW Restorations Enterprise is recognized for its efficient response to water damage emergencies and its commitment to high-quality remodeling and restoration services. Customers frequently commend the craftsmanship and attention to detail in their projects. However, communication issues and occasional delays in job completion have been noted, which potential clients should consider when evaluating their services.

What reviewers consistently mention

  • Several reviewers highlight DFW Restorations Enterprise's quick response times for water damage emergencies, with teams arriving within 20 minutes of a call.

Watch out for

  • Several reviewers express dissatisfaction with communication from the owner, citing instances of rudeness and poor customer interaction.

  • A few customers mention delays and issues with job completion timelines, indicating that expectations were not always met.

77.3#4

SERVPRO of Ennis/Red Oak

5.0 41 reviewsEnnis36 read in full

Best for: Water damage, rapid response, professional team

SERVPRO of Ennis/Red Oak stands out for its quick response times and high level of professionalism, which several customers emphasize as crucial during emergency situations. Many reviews highlight their support with insurance claims, easing a typically stressful process for homeowners. While some reviews do mention occasional delays and follow-up concerns, the overall consensus is that the team is reliable and attentive, making them a strong choice for water damage restoration.

What reviewers consistently mention

  • Multiple customers report that SERVPRO of Ennis/Red Oak has a rapid response time, often arriving within hours of initial contact. Reviews note their quick arrival after incidents like busted pipes and flooding.

  • Several reviewers highlight the professionalism and thorough communication from the team during the restoration process. Customers appreciate being kept informed every step of the way regarding repairs and insurance claims.

Watch out for

  • Some customers experienced delays in the completion of work, expressing frustration about timelines not being met despite initial promises of quick service.

  • There are mentions of issues with the aftermath of the restoration process, specifically regarding final inspections and follow-ups not being as seamless as expected.

75.0#5

Viridian Construction Group, LLC

5.0 24 reviewsMansfield26 read in full

Best for: strong communication, quality repairs

Viridian Construction Group, LLC stands out for its emphasis on communication and thorough project management, where many customers appreciate Eric's involvement and proactive approach, especially in navigating insurance claims. However, occasional scheduling challenges and cleanup complaints may factor into the decision for prospective clients.

What reviewers consistently mention

  • Several reviewers highlight Eric's strong communication skills throughout the repair process, noting that he kept them informed and updated regularly on project progress.

  • Multiple customers mention the thoroughness of the work performed, including attention to detail and how well the projects were managed, resulting in high-quality repairs.

Watch out for

  • Some reviews indicate instances of disorganized scheduling, leading to delays in certain projects and causing frustrations for customers.

  • Several reviewers noted that while the quality of work was generally high, there were occasions when cleanup after the project was not as thorough as expected, leaving debris behind.

74.5#6

Storm Roofing Heroes Dallas

5.0 49 reviewsDallas45 read in full

Best for: same-day emergency repairs

Storm Roofing Heroes Dallas distinguishes itself through its commitment to emergency response, often providing same-day service after storm-related damage. The quality of repairs and transparent communication are consistently highlighted by reviewers, contributing to a positive reputation. While responses are generally timely, some reviews indicate that additional work may lead to unexpected delays.

What reviewers consistently mention

  • Several reviewers note the responsiveness of the team, often arriving the same day for assessments and repairs, especially after storms.

  • Many customers appreciate the transparency and fairness in pricing, with multiple mentions of no hidden costs during the work process.

Watch out for

  • Some customers experienced delays when additional repairs were needed, although the business reportedly addressed these issues professionally.

  • A few reviewers mentioned that follow-up on repairs took longer than expected, which led to inconvenience.

  • There are mentions of confusion over initial estimates and the need for adjustments once work began.

73.9#7

Steam Master Cleaning

4.9 478 reviewsSouthlake148 read in full

Best for: Same-day service, thorough cleaning of carpets and upholstery

Steam Master Cleaning has garnered attention for its prompt and thorough service, particularly in achieving noticeable results in carpet and upholstery cleaning. However, challenges with communication and pricing transparency affect some customer experiences. The balance of quick service and cleaning effectiveness contributes to a positive overall reputation, despite notable areas for improvement.

What reviewers consistently mention

  • Several reviewers highlight the professionalism and thoroughness of the cleaning crews, noting their attention to detail and the quality of the work done.

  • Multiple customers mention a positive experience with same-day service, allowing them to have their carpets and upholstery cleaned quickly and efficiently.

Watch out for

  • A pattern of complaints exists about poor communication and scheduling issues, with some customers reporting delays and missed appointments.

  • Several reviewers note concerns about pricing transparency, citing unexpected costs that exceeded initial quotes, leading to frustration.

71.3#8

SERVPRO of Lake Arlington

5.0 176 reviewsFort Worth143 read in full

Best for: timely response to water damage

Servpro of Lake Arlington distinguishes itself through its rapid response times and organized teams, which are frequently highlighted by multiple customers in their reviews. However, some customers express dissatisfaction with communication and the quality of services rendered, suggesting there may be inconsistencies in their operations. Overall, this business is considered effective for urgent water damage restoration despite the occasional reported issues.

What reviewers consistently mention

  • Several reviewers praise the prompt response time of Servpro of Lake Arlington, noting that crews frequently arrived quickly to address water damage issues.

  • Multiple customers highlight the professionalism and efficiency of the staff during restoration work, describing them as organized and effective in their tasks.

Watch out for

  • Several reviewers express concerns about the quality of work performed by Servpro, reporting damage to their property during restoration efforts and issues with the initial assessments provided.

  • A few customers mention difficulties with communication, stating they faced issues getting timely responses or clarity regarding the services being provided.

63.9#9

Old South Construction

4.9 38 reviewsMidlothian31 read in full

Best for: Water damage restoration and thorough communication

Old South Construction distinguishes itself with strong communication practices and a commitment to high-quality work in water damage restoration and remodeling. Many customers emphasize the company's ability to keep them informed throughout the project, contributing to a positive overall experience. However, some clients noted issues with scheduling and communication delays, which could affect timeliness and responsiveness. Overall, the company's dedication to craftsmanship and customer service makes it a solid choice for restoration projects.

What reviewers consistently mention

  • Old South Construction is noted for maintaining consistent communication throughout projects. Several reviewers mention being kept informed on timelines and progress, which contributed to a smoother restoration experience.

  • The company is recognized for delivering high-quality work in water damage restoration and remodels. Multiple customers express satisfaction with the final results of various projects, indicating a strong focus on craftsmanship.

Watch out for

  • Several reviewers report significant delays in responses from Old South Construction, leading to frustrations in communication. This issue has been highlighted in multiple reviews where timely follow-ups were lacking.

  • A few customers experienced challenges with scheduling and contractor availability, which affected project timelines. Delays in service were a common concern among those who had to follow up repeatedly for updates.

  • There are mentions of complications occurring with project estimates and charges deviating from initial agreements, which caused dissatisfaction among some clients.

51.5#10

Royalty Cleaning & Restoration

5.0 4 reviewsWylie4 read in full

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Some of this work requires a state licence

Parts of the trade are regulated and parts are not, so a licence answers only part of the question.

Licensed by Texas Department of Licensing and Regulation. Look up a licence before you hire.

Water extraction and drying require no licence. Mold assessment and mold remediation do, and they are licensed separately from each other so that the company assessing the problem is not the one selling the fix.

This describes the trade, not any one business. How we score businesses.

Ranked on the DFW Pros scoring method: review sentiment, star rating, review volume, recency and profile completeness. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source reviews.

No business paid for a position on this page, and none can. Scores are recomputed as new reviews arrive. Spotted something wrong? Tell us.