Best Water Damage Restoration in Dallas–Fort Worth
Reviews read through Aug 11, 2026 · Scored Aug 13, 2026 · 225 scored · 173 analyzed · 11,867 reviews read
Methodology and editorial standards by Brad Williams. How we score
These are the 15 highest-scoring water damage restoration of 225 we track across the DFW metro. Among the 213 water damage restoration, the median Google rating is 4.9 and 79% sit at 4.8 or above. Sorting by stars puts almost everyone in a tie, which is why sentiment carries the most weight.
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| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | TWM Water Restoration of Dallas | 88.6 | 5.0★ 295 | |
| 2 | Page Restoration | 88.4 | 5.0★ 192 | |
| 3 | Tower's Restoration & Cleaning LLC | 88.2 | 5.0★ 365 | |
| 4 | Superior Emergency Restoration LLC | 87.9 | 5.0★ 123 | |
| 5 | Phoenix Flood and Fire LLC | 87.5 | 5.0★ 76 | |
| 6 | Pronto Restoration | 86.8 | 5.0★ 109 | |
| 7 | Astros Flood Recovery | 86.4 | 5.0★ 179 | |
| 8 | United Water Restoration Group of McKinney | 86.1 | 5.0★ 142 | |
| 9 | Bingham Restoration | 85.6 | 5.0★ 285 | |
| 10 | Dry Force - Dallas Water Damage Restoration | 85.1 | 5.0★ 55 | |
| 11 | Restore Serve Restoration | 84.7 | 4.9★ 118 | |
| 12 | Dr. Clean Carpet | 84.7 | 5.0★ 424 | |
| 13 | True North Restoration of McKinney & Frisco | 84.5 | 5.0★ 75 | |
| 14 | Lighthouse Restoration & Construction LLC | 84.1 | 5.0★ 33 | |
| 15 | Water Damage Restoration Dallas | Red Bird | 83.4 | 5.0★ 93 |
TWM Water Restoration of Dallas
Best for: Emergency water damage response and clear communication
TWM Water Restoration of Dallas stands out for its rapid response to emergency water damage situations, often dispatching teams within an hour. Reviewers appreciate the team's thorough communication, which keeps clients informed at each stage, making a stressful situation more manageable. Notably, the combination of professionalism and customer care receives consistent recognition, although some customers express dissatisfaction with follow-up service timelines.
What reviewers consistently mention
Several reviewers highlight the quick response time of TWM Water Restoration, mentioning that crews often arrived within an hour of the initial call, especially during emergencies.
Multiple customers note the clear communication throughout the restoration process, with teams explaining each step and answering questions, which contributed to a smoother experience.
Watch out for
A few reviewers mentioned frustration with the extent of damage discovered after work began, indicating potential issues with initial assessments.
There are some reports of delays in follow-up services and inspections, which can prolong the restoration process for certain customers.
Page Restoration
Best for: Quick response, thorough communication
Page Restoration stands out due to their quick response times and thorough professionalism during water damage situations, garnering praise for their effective communication and respect for clients’ homes. Some issues related to scheduling and clarity in service details were reported, but overall, the positive sentiment is strong. This balance of speed and customer service makes them a reliable choice in emergency restoration.
What reviewers consistently mention
Several reviewers describe Page Restoration as prompt in their response to water damage emergencies, with technician arrivals noted as quick, often within an hour of the initial call. This is supported by reviews [1], [31], and [11].
Multiple customers highlight the professionalism and thoroughness of the team, detailing their respectful approach and clear communication throughout the restoration process. This is evident in reviews [4], [9], and [34].
Watch out for
Several reviewers report issues with communication, particularly concerning scheduling and updates. Concerns were raised about the response times of office staff in certain instances, cited in reviews [0] and [28].
A few customers noted that there were misunderstandings or lack of clarity about services and costs, which led to dissatisfaction despite the overall positive experiences, as reported in reviews [29] and [39].
Tower's Restoration & Cleaning LLC
Best for: Thorough cleaning, timely service, strong communication
Tower's Restoration & Cleaning LLC stands out for its commitment to timely service and effective cleaning results, consistently highlighted in customer reviews. Many customers appreciate the thoroughness of their work, as well as the professionalism and friendliness of technicians. However, occasional mentions of incomplete services indicate potential areas for improvement. Overall, this business earns high marks for satisfying cleaning outcomes and responsive customer interactions.
What reviewers consistently mention
Several reviewers note that technicians arrive on time and maintain good communication throughout the service process.
Multiple customers highlight the thoroughness and effectiveness of the cleaning services, with carpets and other surfaces looking significantly revitalized after treatment.
Watch out for
Some customers reported occasional delays or miscommunication regarding the extent of services performed or scheduled.
There is a complaint suggesting that the company may struggle with managing aftercare requests or incomplete services after initial cleanup.
Superior Emergency Restoration LLC
Best for: Responsive service and transparent communication
Superior Emergency Restoration LLC stands out for its swift response times and strong communication, consistently noted as key strengths in customer reviews. Clients appreciate how the team manages overwhelming situations, providing clarity and support throughout the restoration process. This high level of customer care and a commitment to quality work leads to strong recommendations, although there are occasional mentions of minor follow-up issues that the company successfully addresses.
What reviewers consistently mention
Several reviewers highlight timely responses, often noting that teams arrived quickly after reports of flooding or damage. Examples include prompt arrival after after-hours emergencies and addressing water damage within hours.
Multiple customers emphasize the detailed communication provided throughout the restoration process. Reviewers appreciate regular updates and thorough explanations of the steps taken during remediation, which helped ease their stress.
Watch out for
A small number of reviewers reported initial issues with the restoration process that required follow-up. Although concerns were ultimately addressed, some felt there were delays in execution.
A few customers noted that while overall service was high quality, there were minor concerns about the cleanup stage, with some feeling it could have been more thorough.
Phoenix Flood and Fire LLC
Best for: Speedy emergency response and clear communication.
Phoenix Flood and Fire LLC ranks highly due to its rapid response times and transparent communication regarding water damage restoration. Customers repeatedly note the organization’s thoroughness in carrying out repairs and handling belongings with care. Despite some concerns about unexpected costs and scheduling delays, the overwhelmingly positive feedback on service quality and professionalism contributes to its strong reputation in the Plano area.
What reviewers consistently mention
Several reviewers highlight quick response times, noting that teams often arrive on the same day to address water damage situations.
Multiple customers describe a thorough and transparent communication process, emphasizing clear explanations of needed repairs without upselling.
Watch out for
A few reviewers express concerns about unexpected costs that arose during the course of the repair process, indicating some lack of clarity in initial estimates.
Several customers mention some delays in follow-up appointments and scheduling, which caused inconvenience during the recovery process.
Pronto Restoration
Best for: Rapid response, clear communication, thorough restoration
Pronto Restoration stands out for its rapid response and thorough communication during water damage restoration projects. Customers frequently mention the professionalism and patience of the team in stressful situations, highlighting their ability to guide clients through the complexities of restoration and insurance claims. While some minor execution issues have been reported, the overall sentiment remains overwhelmingly positive, showcasing their commitment to quality service.
What reviewers consistently mention
Pronto Restoration consistently responds quickly to urgent water damage calls, often arriving the same day to begin assessment and remediation. Multiple customers noted timely arrivals and immediate action taken to mitigate further damage (0, 2, 11, 31, 36).
The company provides clear communication throughout the restoration process, ensuring customers understand each step. Various reviews highlight this clarity and the reassurance it brings during stressful situations (3, 10, 16, 19, 54).
Watch out for
A few instances were recorded where communication lapses occurred regarding scheduling or follow-up visits, leading to some confusion among customers (6, 12, 22).
Astros Flood Recovery
Best for: Trustworthy service with quick response times
Astros Flood Recovery stands out for its quick response times and testimonials of trustworthy, honest service. Customers frequently commend the crews for their professionalism and thoroughness in management and communication during stressful flooding situations. While there are minor concerns about follow-up communication, the overall sentiment is overwhelmingly positive, establishing this business as a reliable choice for flood recovery needs.
What reviewers consistently mention
Multiple customers highlight the company’s quick response to emergencies, with several reviewers noting prompt service after flooding incidents.
Numerous reviews emphasize the honesty and integrity of the staff, as several customers felt that they received transparent and fair assessments of their situations.
Watch out for
A few reviewers expressed concerns over follow-up procedures, indicating that while initial responses were quick, subsequent communication could be improved.
Some customers mentioned that while service was generally excellent, there were instances where they felt additional guidance on repair processes could have been beneficial during the recovery.
United Water Restoration Group of McKinney
Bingham Restoration
Best for: quick response, professional service
Bingham Restoration is noted for its swift response to water damage calls and high levels of professionalism displayed by its crews. Many customers appreciate the thorough communication and support offered throughout the restoration process, which helps alleviate the stress of dealing with such incidents. While there are claims about some delays in scheduling and billing clarity, the overall sentiment skew is positive, marking Bingham as a reliable choice for urgent restoration needs.
What reviewers consistently mention
Several reviewers highlight quick response times, often noting that crews arrived within hours after the initial call, allowing for rapid assessment and mitigation of water damage.
Multiple customers report positive experiences with professional and courteous staff, who provided clear communication throughout the restoration process, ensuring clients felt informed and supported.
Watch out for
A small number of reviews mention dissatisfaction with certain aspects of billing and follow-up, suggesting some clients felt additional charges were not clearly explained.
Some reviewers expressed frustration with job scheduling delays, noting that while the initial response was quick, coordinating follow-up work was less efficient.
Dry Force - Dallas Water Damage Restoration
Best for: responsive service, thorough explanations
Dry Force stands out for its knowledgeable and professional staff who effectively communicate processes and provide reassurance during water damage emergencies. Many customers appreciate the quick response times and thorough project management, positioning Dry Force as a reliable option for urgent restoration needs. However, some report communication delays and uncertainties about pricing, which clients should consider when engaging services.
What reviewers consistently mention
Several reviewers highlight the professionalism and knowledge of the staff, noting that technicians explain the process and options clearly throughout the service. This transparency reassures customers during stressful situations.
Customers frequently comment on the responsiveness of Dry Force, reporting quick arrival times and efficient project management. Many express appreciation for prompt service during emergencies.
Watch out for
A few reviewers mention delays in communication or service follow-ups, which can lead to frustration during the restoration process.
Several customers express concern over the pricing being unclear during initial consultations, leading to misunderstandings about costs after services are rendered.
Restore Serve Restoration
Dr. Clean Carpet
Best for: Pet stain removal, reliable service
Dr. Clean Carpet stands out for its effective cleaning services and reliable communication. Customers consistently report Richard's professionalism and ability to remove even tough stains, making it a preferred choice for carpet cleaning in Waxahachie. However, some challenges with prompt scheduling and follow-up services for stubborn stains were noted. Overall, the strong positive feedback showcases this business as a trusted option for those in need of carpet and upholstery cleaning.
What reviewers consistently mention
Multiple customers highlight Richard's promptness and communication, noting timely arrival for appointments and reminders about scheduling.
Several reviewers mention the effectiveness of the cleaning services, stating that tough stains, including pet stains and heavy soil, were removed, leaving carpets looking like new.
Watch out for
A few reviewers expressed concerns about scheduling, mentioning challenges in booking timely appointments during busy periods.
Several customers noted occasional issues with follow-up cleaning needed for stubborn stains or odors, which required additional visits.
True North Restoration of McKinney & Frisco
Best for: Emergency response, thorough communication
True North Restoration of McKinney & Frisco distinguishes itself mainly through its fast response to emergencies and the professionalism of its staff, which is frequently praised in reviews. Customers appreciate the team's clarity and guidance throughout the restoration process, especially when dealing with insurance claims. However, some clients have expressed concerns regarding delays and potential chaos during initial engagements. Overall, the company's emphasis on customer service and quality work sets it apart in the restoration field.
What reviewers consistently mention
Many customers highlight the rapid response time of True North Restoration, with multiple reviewers noting that crews arrive promptly after an emergency call.
Several reviewers commend the professionalism and communication skills of the team, particularly mentioning how they guide customers through the restoration process effectively.
Watch out for
A few reviews mention concerns about handling chaotic situations, with clients feeling overwhelmed despite good service.
Some customers experienced issues with scheduling and delays in follow-up visits, leading to a less seamless process than expected.
Lighthouse Restoration & Construction LLC
Best for: Efficient response to water damage emergencies
What reviewers consistently mention
Several reviewers note the team's efficiency and responsiveness in handling water damage situations, consistently highlighting quick responses and effective communication throughout the process.
Multiple customers commend the thoroughness of the restoration work, specifically mentioning the careful protection of property and meticulous cleanup after services, contributing to a satisfactory overall experience.
Watch out for
Some reviewers mentioned issues with recurring leaks after the initial restoration, indicating potential follow-up concerns that may arise post-service.
A few customers expressed dissatisfaction with the speed of the initial response during peak times, suggesting there could be delays when demand is high.
Water Damage Restoration Dallas | Red Bird
Best for: Rapid response to water damage emergencies, clear communication
Red Bird Restoration stands out for its rapid response to emergency water damage situations, with many customers noting the company’s timely arrival and effective mitigation of issues. The team's ability to simplify the complex insurance process has also garnered consistent praise, making it easier for clients to navigate stressful situations. Although some feedback indicates room for improvement in communication regarding project timelines, overall satisfaction remains high, positioning them favorably in the water damage restoration market.
What reviewers consistently mention
Multiple customers praise the quick response time, mentioning crews arriving within hours of a call or even the same day to address water damage issues.
Several reviewers commend the company's thorough communication, particularly regarding insurance claims and the restoration process, which helped ease customer stress during emergencies.
Watch out for
Some customers experienced delays in receiving updates or had concerns about the length of the restoration process, leading to frustrations.
A few reviewers noted dissatisfaction with aspects of the insurance navigation process, despite overall positive experiences with the restoration work.
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Tell us what you need and we will pass it to well-scoring water damage restorations in Dallas–Fort Worth so they can contact you. If you have not heard from anyone within two business days, tell us and we will chase it. We do not choose a business for you — the ranking above is the recommendation.
Some of this work requires a state licence
Parts of the trade are regulated and parts are not, so a licence answers only part of the question.
Licensed by Texas Department of Licensing and Regulation. Look up a licence before you hire.
Water extraction and drying require no licence. Mold assessment and mold remediation do, and they are licensed separately from each other so that the company assessing the problem is not the one selling the fix.
This describes the trade, not any one business. How we score businesses.
By city
Most water damage restoration here work across the metro. These cities have enough scored businesses to rank on their own.
- Water Damage Restoration in Fort Worth (14)
- Water Damage Restoration in Richardson (12)
- Water Damage Restoration in McKinney (11)
- Water Damage Restoration in Dallas (11)
- Water Damage Restoration in Plano (10)
- Water Damage Restoration in Arlington (10)
- Water Damage Restoration in Lewisville (10)
- Water Damage Restoration in Frisco (9)
- Water Damage Restoration in Garland (9)
- Water Damage Restoration in Irving (8)
- Water Damage Restoration in North Richland Hills (6)
- Water Damage Restoration in Grand Prairie (5)
- Water Damage Restoration in Haltom City (5)
- Water Damage Restoration in Burleson (5)
- Water Damage Restoration in Denton (5)
Ranked on the DFW Pros scoring method: review sentiment, star rating, review volume, recency and profile completeness. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source reviews.
No business paid for a position on this page, and none can. Scores are recomputed as new reviews arrive. Spotted something wrong? Tell us.