Best Water Damage Restoration in Garland
Reviews read through Aug 11, 2026 · Scored Aug 28, 2026 · 9 scored · 7 analyzed · 215 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 9 water damage restoration in Garland and have read 215 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | 1-800 Water Damage of NE Dallas & SE Collin | 75.9 | 4.9★ 45 | |
| 2 | Herofy Water Damage Restoration Garland | 73.6 | 5.0★ 9 | |
| 3 | Dedicated Mold Specialist | 73.0 | 4.9★ 58 | |
| 4 | ServiceMaster of North Texas | 72.1 | 4.5★ 64 | |
| 5 | Water Damage 180 | 69.2 | 5.0★ 11 | |
| 6 | SERVPRO of North Garland | 68.6 | 4.9★ 33 | |
| 7 | Pro Tech Services | 61.5 | 4.4★ 34 | |
| 8 | Water Damage Restoration Garland | 57.5 | 5.0★ 3 | |
| 9 | Bloom Mold Remediation | 51.7 | ★ 0 |
1-800 Water Damage of NE Dallas & SE Collin
Best for: Fast response times, clear communication
1-800 Water Damage of NE Dallas & SE Collin stands out for its quick response times and professionalism, with many reviews emphasizing their effective communication during stressful situations. Clients appreciate the thoroughness of their work, from initial damage assessment to final cleanup. However, there are a few reports of scheduling issues that may affect service during peak demand times.
What reviewers consistently mention
Several customers report quick response times, indicating the team is prompt in addressing emergencies, often arriving within hours of the initial call.
Multiple reviewers highlight the professionalism and clear communication from the team, noting that they keep customers informed throughout the restoration process.
Herofy Water Damage Restoration Garland
Best for: Quick response, comprehensive services
Herofy Water Damage Restoration Garland is distinguished by its rapid response and comprehensive service offerings. Customers appreciate the convenience of having all aspects of restoration managed by one team, increasing efficiency and reducing stress. While the majority of feedback highlights professionalism and quality work, there are a few concerns regarding lingering odors and minor scheduling delays.
What reviewers consistently mention
Several reviewers note that Herofy Water Damage Restoration Garland provides prompt, professional service throughout the restoration process.
Many reviewers appreciate the convenience of having multiple services offered by one company, minimizing the need to hire additional contractors.
Watch out for
There are minor mentions of delays in scheduling, as some customers expected quicker service in certain situations.
Dedicated Mold Specialist
Best for: Mold remediation, air duct cleaning, strong customer service
Dedicated Mold Specialist stands out for its comprehensive approach to mold remediation and air duct services, as highlighted by numerous positive customer experiences. Clients appreciate the team's professionalism, thorough communication, and commitment to customer satisfaction. However, there are some concerns regarding the owner's interactions and scheduling efficiency, suggesting that potential clients should clarify expectations upfront.
What reviewers consistently mention
Multiple customers note that the team at Dedicated Mold Specialist provided thorough and timely service during mold remediation, ensuring that all issues were addressed efficiently.
Several reviewers highlight the excellent communication and professionalism of Cameron and his crew, making the overall experience smooth and reassuring during stressful situations.
Watch out for
A few reviewers mention feeling uncomfortable with the owner’s attitude, describing it as resentful towards homeowners during interactions.
Multiple customers express concerns over perceived delays in service follow-up after initial contact, suggesting a need for better scheduling practices.
Some reviewers reported frustrations regarding the perceived pricing structure and a lack of clarity in estimates provided before work commenced.
ServiceMaster of North Texas
Best for: Emergency response, thorough communication
ServiceMaster of North Texas is distinguished by its prompt response times and strong communication skills during restoration projects. Many customers express appreciation for the attention to detail and thorough explanations provided throughout the process. However, some also report issues with customer service and protection of personal belongings. This mix of high service expectations and occasional shortcomings influences its overall reputation.
What reviewers consistently mention
Several reviewers praise prompt response times, stating that crews arrive quickly after initial contact in emergencies.
Multiple customers highlight thorough communication throughout the restoration process, including updates on the steps being taken and results of inspections.
Watch out for
Several reviewers report poor customer service, including lack of callbacks and unresponsiveness after damage assessments, leading to frustration.
Multiple customers note concerns regarding damage to personal property during the restoration process, indicating carelessness in handling belongings.
Water Damage 180
Best for: Emergency response, effective communication
Water Damage 180 distinguishes itself with prompt emergency response and strong communication throughout the restoration process. Review patterns indicate that the company frequently arrives on the same day of the call, addressing urgent water damage efficiently. However, some complaints about follow-up delays suggest that while initial service is strong, post-service communication may need improvement.
What reviewers consistently mention
Several reviewers highlight the company's quick response times, often arriving on the same day as the call.
Multiple customers appreciate the effective communication throughout the restoration process, noting they were kept updated on progress.
Watch out for
Several reviewers mention issues with scheduling follow-ups and delays after initial service completion.
A few customers reported dissatisfaction with the initial assessment process, stating it felt rushed or incomplete.
SERVPRO of North Garland
Best for: Prompt response, thorough communication
SERVPRO of North Garland stands out for its prompt response and professional conduct throughout the water damage restoration process. Customers frequently mention thorough communication from the team, which contributes positively to their experience. However, a few reviews reflect concerns regarding the owner's demeanor and occasional damage to personal belongings, suggesting variability in customer service experiences.
What reviewers consistently mention
Several reviewers highlight the professionalism of the SERVPRO team, noting that the staff were always courteous, on time, and well-informed throughout the restoration process. This consistent behavior is evident in multiple reviews, including reviews 2, 3, and 12.
Many customers emphasize the thorough communication provided by SERVPRO, stating that technicians explained the mitigation process and kept them informed at every stage. This aspect was noted across reviews 9, 18, and 3.
Watch out for
Multiple customers reported experiences of the owner being rude or condescending during interactions, particularly after work was completed. This sentiment is mentioned in reviews 0 and 1, indicating a pattern of dissatisfaction with customer service.
Pro Tech Services
Best for: Emergency responses, remodeling services
Pro Tech Services has established a solid reputation for their quick response times and effective water damage mitigation, with many customers noting their professionalism and thorough approach during remodeling projects. However, challenges related to communication and some service inconsistencies can impact customer satisfaction. Overall, the business is well-regarded for handling restoration effectively but may need to address certain operational concerns to enhance their service reliability.
What reviewers consistently mention
Multiple customers describe positive experiences with the company's prompt response times during water damage incidents, specifically noting quick mobilization after storm damage.
Several reviewers highlight the professionalism and thoroughness of crews, particularly in remodeling projects and cleanup processes, expressing high satisfaction with their work quality.
Watch out for
Several reviewers report issues with poor communication and scheduling inconsistencies, noting instances of last-minute changes in arrival times.
Multiple customers express dissatisfaction regarding damage caused to their property during the restoration process, with claims of inadequate follow-up on repairs from the company.
Several reviewers mention billing issues, including unexpected charges related to insurance processes, leading to frustration over transparency.
Water Damage Restoration Garland
Bloom Mold Remediation
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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