What should I do if I notice a strong odor of mildew in my home after water damage?

Ventilate the area, remove any wet materials, and contact TWM Water Restoration for professional mold remediation.

What should I do if I notice water stains on my ceiling?

Check for leaks immediately, and contact TWM Water Restoration for a professional assessment.

What should I do if my home has a sewage backup?

Immediately stop using water, avoid contact with sewage, and call TWM Water Restoration for emergency assistance.

What steps should I take after my home experiences a flood?

Turn off the electricity and water supply, then contact TWM Water Restoration for emergency assistance.

What should I do if I suspect water damage in my home?

Turn off the water source, document the damage, and contact TWM Water Restoration for a professional assessment.

TWM Water Restoration of Dallas

Name: TWM Water Restoration of Dallas
Address: 4101 Live Oak Dr, The Colony, TX 75056, The Colony, TX, US
Telephone: +1214-225-0829

Reviews read through Aug 1, 2026 · Scored Aug 28, 2026 · 137 reviews read

4101 Live Oak Dr, The Colony, TX 75056

214-225-0829

Visit Website

88.4

DFW Pros score

5.0★ 295 reviews137 read in full

Best for: Emergency water damage response and clear communication

Listing details verified 15 days ago.

TWM Water Restoration of Dallas stands out for its rapid response to emergency water damage situations, often dispatching teams within an hour. Reviewers appreciate the team's thorough communication, which keeps clients informed at each stage, making a stressful situation more manageable. Notably, the combination of professionalism and customer care receives consistent recognition, although some customers express dissatisfaction with follow-up service timelines.

Ranked in: Best Water Damage Restoration in DFW

What reviewers consistently mention

Several reviewers highlight the quick response time of TWM Water Restoration, mentioning that crews often arrived within an hour of the initial call, especially during emergencies.
Multiple customers note the clear communication throughout the restoration process, with teams explaining each step and answering questions, which contributed to a smoother experience.

Watch out for

A few reviewers mentioned frustration with the extent of damage discovered after work began, indicating potential issues with initial assessments.
There are some reports of delays in follow-up services and inspections, which can prolong the restoration process for certain customers.

How the reviews break down

5.0★ average from 295 Google reviews

5★
294 100%
4★
0 0%
3★
0 0%
2★
0 0%
1★
1 0%

Low ratings are rare here — 0% of reviews are one or two stars.

Services offered by TWM Water Restoration of Dallas

Water Damage Restoration Service: This service includes 24/7 emergency response for water damage, from extraction and cleanup to complete remediation.
Building Restoration Service: Comprehensive building restoration services address structural and aesthetic damage, ensuring properties are returned to their pre-damage condition.
Fire Damage Restoration Service: Fire damage restoration encompasses assessment, cleanup, and repairs, helping to restore properties affected by fire incidents.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

LGBTQ+ friendly