Best Water Damage Restoration in Arlington
Reviews read through Aug 11, 2026 · Scored Aug 11, 2026 · 10 scored · 9 analyzed · 649 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 10 water damage restoration in Arlington and have read 649 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Bingham Restoration | 85.6 | 5.0★ 285 | |
| 2 | Merit Restorations | 82.2 | 5.0★ 27 | |
| 3 | Water Emergency Team | 74.0 | 5.0★ 29 | |
| 4 | Jenkins Restorations | 70.5 | 4.7★ 192 | |
| 5 | SERVPRO of East Arlington | 69.0 | 4.9★ 38 | |
| 6 | PuroClean of East Arlington | 65.2 | 4.9★ 54 | |
| 7 | Numidry Water Damage Restoration | 60.6 | 5.0★ 5 | |
| 8 | American Water Damage of DFW | 57.1 | 4.4★ 1,312 | |
| 9 | Rainbow Restoration of Arlington | 53.4 | 4.5★ 44 | |
| 10 | BMS CAT Arlington | 53.1 | 4.3★ 249 |
Bingham Restoration
Best for: quick response, professional service
Bingham Restoration is noted for its swift response to water damage calls and high levels of professionalism displayed by its crews. Many customers appreciate the thorough communication and support offered throughout the restoration process, which helps alleviate the stress of dealing with such incidents. While there are claims about some delays in scheduling and billing clarity, the overall sentiment skew is positive, marking Bingham as a reliable choice for urgent restoration needs.
What reviewers consistently mention
Several reviewers highlight quick response times, often noting that crews arrived within hours after the initial call, allowing for rapid assessment and mitigation of water damage.
Multiple customers report positive experiences with professional and courteous staff, who provided clear communication throughout the restoration process, ensuring clients felt informed and supported.
Watch out for
A small number of reviews mention dissatisfaction with certain aspects of billing and follow-up, suggesting some clients felt additional charges were not clearly explained.
Some reviewers expressed frustration with job scheduling delays, noting that while the initial response was quick, coordinating follow-up work was less efficient.
Merit Restorations
Water Emergency Team
Best for: Fast response, effective communication
Water Emergency Team is distinguished by its fast response times and strong communication practices during water damage restoration. Reviewers frequently mention the team's ability to arrive promptly and keep them informed throughout the process. While some customers noted complexities in dealing with insurance claims and previous contractors, the overall sentiment remains highly positive, making it a recommended choice for water damage emergencies.
What reviewers consistently mention
Multiple customers report prompt response times, with several noting the team's ability to arrive the same day of the call for water damage emergencies.
Several reviewers highlight the effective communication from the team, emphasizing regular updates on arrival times and processes throughout the restoration.
Watch out for
Some customers expressed concern over the potential for hidden issues with previous contractors, indicating that thorough assessments were necessary to ensure all damage was addressed.
A few reviews mention that while services are comprehensive, they can become complex, particularly when dealing with insurance claims and necessary repairs, which some found stressful.
Jenkins Restorations
Best for: Quick emergency response and thorough mitigation work
Jenkins Restorations stands out for its rapid response in emergency situations, as many customers note their timely arrival and effective mitigation services. However, the business needs to address consistent complaints regarding repair work quality and communication breakdowns during the restoration process. Enhancing these areas could significantly improve customer satisfaction and reinforce their reputation.
What reviewers consistently mention
Several reviewers highlight the swift response times of Jenkins Restorations, especially during emergencies like water leaks and flooding. They note that teams arrived promptly and began work quickly, minimizing damage.
Multiple customers commend the quality and thoroughness of the mitigation work provided by Jenkins. Reviewers have noted effective communication throughout their projects, with team members keeping them informed at each step.
Watch out for
Several reviewers express concerns about delays in completing repairs after the initial mitigation process. Complaints point to poor communication and lack of responsiveness from management when issues arose post-mitigation.
Multiple customers report issues with the quality of repair work done by Jenkins, stating that they experienced shoddy craftsmanship and needed repairs redone due to inadequate initial work.
Several reviewers mention that interactions with some staff members were unprofessional or dismissive, impacting their overall experience with the service provided.
SERVPRO of East Arlington
Best for: Emergency water damage response, professional staff
SERVPRO of East Arlington is noted for its prompt response times and professional staff, particularly in emergency water damage situations. Many reviewers appreciate the communication and dedication shown by team members during stressful events. However, there are patterns of concern regarding occasional delays and inconsistencies in cleanup quality, suggesting that while the company performs well in urgent responses, there may be areas for improvement in service continuity.
What reviewers consistently mention
Multiple customers report prompt arrival and timely service after contacting SERVPRO for water damage. Reviewers frequently mention quick responses to emergencies, especially during weekends and outside normal business hours.
Several reviewers highlight the professionalism and courtesy of the staff. Comments reflect satisfaction with team members who communicated clearly and worked efficiently to resolve issues, ensuring a positive experience during stressful situations.
Watch out for
Some reviewers express concerns about customer service and communication delays, noting instances of untimely restoration service and difficulties in follow-up during peak seasons.
A few customers mentioned dissatisfaction with cleanup quality, indicating that while initial responses were quick, the thoroughness of the cleanup did not always meet expectations.
PuroClean of East Arlington
Numidry Water Damage Restoration
Best for: efficient restoration, professional service
Numidry Water Damage Restoration is noted for its efficient and thorough service, particularly in water damage restoration. Reviewers frequently mention the professionalism and politeness of the staff, which adds to customer satisfaction. However, there are recurring complaints regarding management's response to issues, indicating that while the service itself is strong, customer service could improve in handling concerns.
What reviewers consistently mention
Multiple customers describe the professionalism and communication of the staff. Reviewers noted the team's politeness and respect for property, which contributed to a positive overall experience during a stressful situation.
Watch out for
Some customers found the communication and scheduling to be less than ideal. This suggests a potential for delays or unmet expectations concerning service timeliness.
American Water Damage of DFW
Best for: Fast response and knowledgeable technicians
American Water Damage of DFW ranks highly for its rapid response and knowledgeable technicians, which several customers appreciate in urgent situations. However, the business faces significant criticism for its pricing practices and customer service issues. Many reviews indicate a pattern of excessive charges and poor follow-up, with some customers feeling misled about costs. These conflicting experiences contribute to a mixed reputation, underscoring the need for potential clients to consider their options carefully.
What reviewers consistently mention
Several reviewers highlight a quick response time, often noting that crews arrive promptly to start mitigating water damage after initial contact.
Many customers appreciate the knowledge and professionalism of the technicians, citing clear communication about the work being done and assistance with insurance claims.
Watch out for
Multiple customers report excessive charges that do not align with the services performed, describing inflated prices and lack of transparency.
Several reviewers express frustration with poor communication and follow-up after the initial service, leading to unresolved issues and delays in repairs.
Rainbow Restoration of Arlington
Best for: Emergency water damage restoration, professional crews
Rainbow Restoration of Arlington is recognized for its quick response times, especially in emergency situations involving water damage. Many customers appreciate the professionalism and reassurance provided by the staff during challenging situations. However, there are also notable complaints regarding poor communication and dissatisfaction with the quality of work, indicating potential areas for improvement.
What reviewers consistently mention
Several reviewers mention timely and efficient service from the team. They appreciated that crews arrived quickly after water damage incidents and completed jobs promptly, often on the same or next day.
Many customers highlight the professionalism of the staff. Reviewers felt comfortable with the workers in their homes and noted their thorough communication throughout the restoration process.
Watch out for
Multiple customers reported poor communication, specifically from the owner. Reviews indicate difficulty in getting responses regarding project updates and service timelines.
Several reviewers expressed dissatisfaction with the quality of work, citing instances of incomplete projects and ongoing issues after service was rendered.
Some customers noted delays and scheduling problems, with reviews mentioning that the company did not meet promised timeframes for project completion.
BMS CAT Arlington
Best for: Detailed restoration work, effective communication
BMS CAT Arlington stands out for its detailed restoration work and effective communication during projects, which several customers appreciate. However, the negative sentiment surrounding reliability and quality of work is significant, as many report long delays and damage to property. This mixed feedback indicates potential challenges for future clients looking for timely service.
What reviewers consistently mention
Several reviewers indicate that the company demonstrates strong attention to detail during restoration projects. They appreciate the thoroughness in ensuring work is completed correctly and to high standards.
Multiple customers highlight the effective communication throughout the restoration process. They report being kept informed about progress, which contributed positively to their overall experience.
Watch out for
Several reviewers report significant delays in project completion, with some stating their projects exceeded the initial time estimates by months. This raised concerns about reliability and efficiency.
Multiple customers express dissatisfaction with the quality of work, noting damaged personal property and incomplete tasks during the restoration process. They feel this resulted in additional work for themselves.
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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