Best Water Damage Restoration in Lewisville
Reviews read through Aug 11, 2026 · Scored Aug 11, 2026 · 10 scored · 9 analyzed · 617 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 10 water damage restoration in Lewisville and have read 617 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Doan Restoration of Dallas | 81.4 | 5.0★ 240 | |
| 2 | DRYmedic Restoration Services of Flower Mound | 81.0 | 5.0★ 127 | |
| 3 | Regent Restoration | 76.9 | 4.6★ 487 | |
| 4 | Alpha Royalty Restoration | 75.1 | 5.0★ 25 | |
| 5 | Master Guys | 74.4 | 5.0★ 18 | |
| 6 | SERVPRO of Flower Mound/Lewisville | 70.2 | 4.5★ 52 | |
| 7 | Wc Fire & Water Restoration | 68.5 | 5.0★ 13 | |
| 8 | Hands & Hammers Restoration Services | 63.6 | 4.6★ 32 | |
| 9 | Mr. Restore | 61.5 | 4.7★ 154 | |
| 10 | Commercial Restoration Company | 51.7 | ★ 0 |
Doan Restoration of Dallas
Best for: Timely response to water damage emergencies
Doan Restoration of Dallas is well regarded for its responsive service and professional conduct during water damage restoration. Customer feedback consistently praises the friendly staff and effective communication throughout the restoration process, creating a reassuring experience amid stressful situations. While some scheduling and insurance claim challenges have been noted, the overall positive feedback emphasizes the team's dedication to their customers and the quality of their work.
What reviewers consistently mention
Several reviewers highlight the professionalism of Doan Restoration, noting that technicians are friendly, knowledgeable, and attentive throughout the restoration process. This consistent positive interaction has led to a high level of satisfaction among customers.
Many customers report that Doan Restoration communicates effectively at every stage of the restoration process, keeping them informed and answering all questions thoroughly. This has helped ease concerns during stressful situations involving water damage.
Watch out for
Some customers expressed dissatisfaction with scheduling and response times, indicating that there were occasional delays in service. This inconsistency has raised concerns about the timeliness of their response during critical situations.
A few reviewers experienced challenges with insurance claim procedures, mentioning that while the staff was helpful, navigating these processes can be complicated and may require extra attention from clients.
DRYmedic Restoration Services of Flower Mound
Best for: Quick response, professional service, effective communication
DRYmedic Restoration Services stands out in customer reviews for their prompt response times and professionalism during crises. Clients appreciate the clear communication and the empathetic handling of their restoration needs. However, there are noted challenges with scheduling reliability that some customers have experienced. Overall, the high level of customer satisfaction reflects their dedication to effective remediation and support.
What reviewers consistently mention
Several customers report that DRYmedic Restoration Services responds quickly to emergency situations, often arriving at a property within an hour of being contacted, which helps mitigate damage effectively.
Customers frequently commend the professionalism and communication of the DRYmedic team throughout the restoration process, noting they are kept informed and feel cared for during stressful situations.
Watch out for
Multiple reviews indicate issues with scheduling, where customers experienced delays or poor follow-up in getting appointments or callbacks, leading to frustration.
Some reviewers express dissatisfaction with additional services offered, stating that there were misunderstandings about the scope of work or the nature of the remediation needed.
Regent Restoration
Best for: Timely response to water damage emergencies
Regent Restoration shows a strong capacity for quick responses to water damage, which customers consistently appreciate. Many reviewers note their professionalism and care during the initial mitigation phase, although concerns arise regarding the quality of the subsequent restoration work. Those needing swift action in emergencies may find value in their services, but potential customers should consider the mixed reviews about the follow-up phase to make an informed decision.
What reviewers consistently mention
Several reviewers consistently highlight the prompt response times of Regent Restoration after water damage incidents, with technicians arriving quickly to assess and repair damages. This timely service was especially noted during emergency situations.
Multiple customers commend the professionalism and thoroughness of the technicians throughout the restoration process. Reviewers appreciate that the teams communicate effectively and work diligently, ensuring quality results in their homes.
Watch out for
Several reviews indicate dissatisfaction with the reconstruction phase, citing issues such as inadequate management of subcontractors and poor-quality restoration work compared to the initial mitigation.
Some reviewers report frustration with communication lapses and customer service after initial contact, leading to delays in project completion and a lack of responsiveness to follow-up inquiries.
Alpha Royalty Restoration
Best for: 24/7 emergency response, quick turnaround
Alpha Royalty Restoration stands out for its rapid emergency response and effective communication. Reviewers consistently praise the professionalism and thoroughness demonstrated during challenging situations. The team's transparency in pricing and processes fosters customer trust. While scheduling delays were noted, overall, the swift action and conscientious service provided by Victor and his team significantly alleviated stress for clients during water damage crises.
What reviewers consistently mention
Several reviewers mention prompt responses, with teams arriving quickly after contact, even late at night. They appreciated the immediate attention and professionalism during stressful situations.
Many reviews highlight the effective communication and transparency throughout the restoration process. Customers felt informed about the work needed and appreciated the follow-up and support provided.
Watch out for
Some customers experienced delays related to the scheduling of follow-up appointments, which caused frustration during the restoration process.
A few reviews indicated that small issues arose during restoration, which, while generally resolved, added to the overall stress of the situation for some clients.
Master Guys
Best for: Emergency water damage response, thorough repairs
Master Guys earns high marks for its rapid response times and thorough work in water damage restoration. Reviewers consistently praise the professionalism and communication skills of the technicians. While there are some concerns regarding billing transparency and project delays, the overall satisfaction with the quality of repairs supports the company's strong reputation in the community.
What reviewers consistently mention
Several reviewers noted the thoroughness and professionalism of the technicians, who communicated effectively throughout the restoration process.
Multiple customers highlighted the company's prompt response time, with crews arriving quickly to address water damage, even late at night.
Watch out for
A few customers mentioned concerns about the billing process and communication regarding costs during the restoration work.
Some reviewers experienced delays in project completion, which caused inconvenience despite their satisfaction with the work performed.
SERVPRO of Flower Mound/Lewisville
Wc Fire & Water Restoration
Best for: Timely responses, clear communication
Wc Fire & Water Restoration receives strong praise for its prompt response times and effective communication throughout the restoration process. Multiple reviewers highlight the team's thoroughness in addressing water damage and mold issues, as well as working closely with insurance companies, which simplifies the experience for customers. Some concerns about drying times exist, but overall satisfaction with the service quality helps this business rank highly in the water damage restoration category.
What reviewers consistently mention
Several reviewers highlight the effective communication during the restoration process, noting that the team explained each step clearly and kept clients informed throughout.
Multiple customers appreciate the quick response times, with crews often arriving within hours to begin necessary work after incidents like leaks and floods.
Watch out for
Some reviewers noted that the drying process took longer than expected, which could lead to delays in completing subsequent repairs.
A few customers mentioned needing to follow up to ensure all moisture was properly addressed, indicating a need for thorough checking.
Hands & Hammers Restoration Services
Best for: Insurance claim assistance, responsive communication
Hands & Hammers Restoration Services stands out for its effective communication and expertise in navigating insurance claims, which many customers appreciate during stressful restoration processes. While the overall quality of work receives praise, recurring complaints regarding scheduling and occasional customer interactions may indicate areas for improvement. Overall, the balance of positive feedback suggests reliability for restoration needs.
What reviewers consistently mention
Several customers highlight the professionalism and responsiveness of the Hands & Hammers team, noting their effective communication throughout the restoration process.
Multiple reviewers recognize the company’s thoroughness in dealing with insurance claims, describing positive experiences with paperwork and coordination with adjusters.
Watch out for
Several customers report scheduling issues, including no-shows for promised visits, which led to delays in the restoration process.
A few reviewers mention aggressive behavior from staff during interactions, which detracted from their overall experience.
Mr. Restore
Best for: Emergency water damage restoration, prompt service
Mr. Restore is well-regarded for its prompt responses and professional service, particularly during emergencies. Many customers appreciate the team’s communication and thoroughness, which help alleviate stress during challenging situations. However, complaints related to high costs and issues with insurance claim management suggest potential trade-offs that future clients should consider.
What reviewers consistently mention
Several customers remark on the quick response times of Mr. Restore, with many stating crews arrived within hours of a contact for service, effectively minimizing damage during emergencies.
Multiple reviews highlight strong communication skills and professionalism exhibited by Mr. Restore’s staff throughout the restoration process, helping clients feel reassured and informed.
Watch out for
Several customers express frustration over high costs compared to other contractors, describing Mr. Restore's pricing as significantly overpriced for services rendered.
Several customers report dissatisfaction with communication regarding insurance claims, stating that they often had to manage paperwork themselves, leading to additional stress and delays.
Commercial Restoration Company
Get quotes from water damage restorations in Lewisville
Tell us what you need and we will pass it to well-scoring water damage restorations in Lewisville so they can contact you. If you have not heard from anyone within two business days, tell us and we will chase it. We do not choose a business for you — the ranking above is the recommendation.
Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
No business paid for a position on this page, and none can. Spotted an error? Tell us.