What payment methods are accepted?

Restore Serve Restoration accepts various payment methods, including insurance payments, cash, credit cards, debit cards, and checks.

Do you provide free estimates?

Free estimates and consultations are available, allowing clients to understand the scope and cost of restoration before work begins.

How quickly can you arrive at a property?

Typically, response time is within 45 minutes, often sooner, to begin the restoration process promptly.

Are your technicians certified?

All technicians are licensed, insured, trained, and hold IICRC certifications, ensuring compliance with industry standards.

What types of restoration services do you offer?

Services include water damage restoration, fire damage restoration, mold removal, biohazard cleanup, and emergency restoration available 24/7.

Restore Serve Restoration

Name: Restore Serve Restoration
Address: 2911 Turtle Creek Blvd Ste 326, Dallas, TX 75219, Dallas, TX, US
Telephone: +1214-432-8163

Reviews read through Jul 21, 2026 · Scored Aug 28, 2026 · 113 reviews read

2911 Turtle Creek Blvd Ste 326, Dallas, TX 75219

214-432-8163

Visit Website

84.4

DFW Professionals score

4.9★ 118 reviews113 read in full

Best for: Rapid response, thorough communication

Listing details verified 3 days ago.

Restore Serve Restoration stands out for its rapid response times and commitment to clear communication, both of which are frequently praised by reviewers in challenging moments of water damage. Customers appreciate the professionalism and thoroughness of the technicians, who work to alleviate their concerns during stressful situations. However, there are some noted concerns regarding the billing process and follow-up communications, indicating potential areas for improvement.

Ranked in: Best Water Damage Restoration in DFW, Water Damage Restoration in Dallas

What reviewers consistently mention

Several reviewers highlight the quick response times, with teams arriving within 30 to 90 minutes after calls. This prompt service is frequently noted as a crucial factor during emergency situations.
Multiple customers appreciate the thorough communication from the team throughout the restoration process. Reviewers mention detailed explanations of steps and consistent updates, which help relieve stress during tough situations.

Watch out for

Several reviewers express frustration with the company's billing practices, mentioning unprofessional experiences in dealing with accounts receivable after services were completed.
A few customers reported delays in scheduling follow-up services or concerns about the efficiency of the billing process, indicating potential organizational issues.
A reviewer cited a lack of clarity in post-service follow-up communications, which led to confusion about the remaining restoration work needed.

How the reviews break down

4.9★ average from 118 Google reviews

5★
116 98%
4★
0 0%
3★
0 0%
2★
0 0%
1★
2 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Restore Serve Restoration specializes in water damage restoration, focusing on insurance processes, leak repairs, and mold issue identification. The efficient team provides clear explanations and quick responses to flooded homes in Dallas.

Services offered by Restore Serve Restoration

Water Damage Restoration Service: This service includes comprehensive assessment and repair of water damage, utilizing IICRC-certified technicians for effective restoration.
Building Restoration Service: The building restoration service focuses on returning structures to their original condition after damage, ensuring safety and integrity.
Fire Damage Restoration Service: Fire damage restoration involves thorough cleanup and repair processes to address smoke and fire-related damage in affected properties.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking