What services are included in professional water damage restoration?

Services typically include water extraction, structural drying, dehumidification, moisture monitoring, odor removal, and sanitization.

How long does water damage restoration typically take?

The duration varies based on damage severity, but most residential jobs require 3 to 5 days for drying and mitigation.

Is water damage from a broken pipe covered by insurance?

Generally, homeowners insurance covers sudden and accidental water damage, such as from burst pipes.

How quickly can United Water Restoration Group respond to water damage?

Emergency response is available 24/7, with an aim to be on-site within 1 hour to minimize damage.

How do I know if the water damage in my property is serious?

Even minor leaks can lead to significant issues. Certified technicians offer free assessments to evaluate damage severity.

United Water Restoration Group of McKinney

Name: United Water Restoration Group of McKinney
Address: 7300 State Hwy 121 Ste 300, McKinney, TX 75070, McKinney, TX, US
Telephone: +1469-361-1100

Reviews read through Aug 5, 2026 · Scored Aug 28, 2026 · 139 reviews read

7300 State Hwy 121 Ste 300, McKinney, TX 75070

469-361-1100

Visit Website

85.9

DFW Pros score

5.0★ 142 reviews139 read in full

Best for: Responsive customer service and thorough work

Listing details verified 15 days ago.

United Water Restoration Group of McKinney stands out due to their consistent positive feedback about thoroughness, professional conduct, and strong communication. Reviewers frequently mention Craig's dedication to customer service and his team's efficiency in managing water damage and mold issues. While some customers expressed concerns about delays, the majority view their experience positively, leading to high recommendations for future clients seeking reliable restoration services.

Ranked in: Best Water Damage Restoration in DFW, Water Damage Restoration in McKinney

What reviewers consistently mention

Several reviewers note that Craig is highly responsive and communicates effectively throughout the restoration process, ensuring customers are informed at every step. This includes timely updates and clarifications on the work being done (1, 9, 21, 48, 53).

Watch out for

A few customers experienced delays in completing their restoration projects, which led to some frustration. Despite their overall positive experiences, these delays were noted as points of concern (12, 23, 11).
Some reviewers reported issues with follow-up communication after the initial work was completed. This left a few customers feeling uncertain about post-project support (17, 45, 13).

How the reviews break down

5.0★ average from 142 Google reviews

5★
142 100%
4★
0 0%
3★
0 0%
2★
0 0%
1★
0 0%

Low ratings are rare here — 0% of reviews are one or two stars.

United Water Restoration Group of McKinney specializes in water damage restoration, focusing on leak repair, moisture testing, and the drying process. The team emphasizes flexible scheduling and provides detailed reports for their services.

Services offered by United Water Restoration Group of McKinney

Water Damage Restoration Service: This service addresses damage caused by water intrusion, including repairs and drying processes to restore affected areas.
Building Restoration Service: This service focuses on restoring buildings to their original condition after damage from various sources, ensuring structural integrity and safety.
Fire Damage Restoration Service: This service involves assessing and repairing fire damage, including smoke removal and structural restoration to return properties to a safe state.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking