Best Water Damage Restoration in Frisco
Reviews read through Aug 7, 2026 · Scored Aug 11, 2026 · 9 scored · 9 analyzed · 694 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 9 water damage restoration in Frisco and have read 694 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Pronto Restoration | 86.8 | 5.0★ 109 | |
| 2 | SERVPRO of South Frisco/ The Colony | 83.2 | 4.9★ 253 | |
| 3 | DRYmedic Restoration Services of Little Elm | 82.7 | 5.0★ 30 | |
| 4 | Dry Force Water Removal Specialists | 80.5 | 4.9★ 501 | |
| 5 | Floors To Ceiling Restoration | 73.0 | 4.9★ 38 | |
| 6 | Water Damage Restoration Frisco | 68.2 | 4.9★ 32 | |
| 7 | Veteran Restoration | 65.3 | 5.0★ 32 | |
| 8 | PuroClean Restoration Specialists | 63.0 | 4.9★ 189 | |
| 9 | Real Restoration Solutions | 59.0 | 4.8★ 52 |
Pronto Restoration
Best for: Rapid response, clear communication, thorough restoration
Pronto Restoration stands out for its rapid response and thorough communication during water damage restoration projects. Customers frequently mention the professionalism and patience of the team in stressful situations, highlighting their ability to guide clients through the complexities of restoration and insurance claims. While some minor execution issues have been reported, the overall sentiment remains overwhelmingly positive, showcasing their commitment to quality service.
What reviewers consistently mention
Pronto Restoration consistently responds quickly to urgent water damage calls, often arriving the same day to begin assessment and remediation. Multiple customers noted timely arrivals and immediate action taken to mitigate further damage (0, 2, 11, 31, 36).
The company provides clear communication throughout the restoration process, ensuring customers understand each step. Various reviews highlight this clarity and the reassurance it brings during stressful situations (3, 10, 16, 19, 54).
Watch out for
A few instances were recorded where communication lapses occurred regarding scheduling or follow-up visits, leading to some confusion among customers (6, 12, 22).
SERVPRO of South Frisco/ The Colony
Best for: Water damage emergencies, responsive teams
SERVPRO of South Frisco/The Colony is frequently noted for its responsiveness and effective communication during water damage emergencies. Reviewers appreciate the professionalism and efficiency of the teams, often highlighting how quickly crews arrive on-site to begin the restoration process. However, there are concerns about follow-up communication and scheduling, which may impact customer satisfaction. The business excels in managing emergencies while providing empathetic service.
What reviewers consistently mention
Several reviewers mention effective communication throughout the restoration process, helping to alleviate stress during emergencies.
Multiple customers describe the teams as professional and prompt, often arriving quickly after an emergency call to begin work on water damage.
Watch out for
Some customers report a lack of follow-up communication after initial service, leading to frustration about ongoing concerns and updates.
A few reviews indicate scheduling delays or issues, which impacted the overall experience for some customers.
There are mentions of dissatisfaction with responsiveness when trying to reach the company directly during critical times.
DRYmedic Restoration Services of Little Elm
Dry Force Water Removal Specialists
Best for: Timely response, clear communication
Dry Force Water Removal Specialists has a reputation for knowledgeable and professional staff who excel at communicating the water damage mitigation process. Many customers highlight the prompt response times during emergencies, which helps ease customer anxiety. However, concerns about high costs and inconsistent service follow-ups have been noted, indicating a mix of positive experiences alongside significant areas for improvement.
What reviewers consistently mention
Several reviewers note that Dry Force's staff, particularly Estvan and Michael, are knowledgeable and explain the mitigation process clearly, making it easier for customers to understand what's happening during stressful situations.
Multiple customers appreciate the timely response of Dry Force to emergency situations, with many mentioning they received same-day service after reporting water damage.
Watch out for
Several reviewers mention high costs and potential overcharging, stating that the prices are higher compared to similar services, with some expressing concerns about insurance coverage for these charges.
Multiple customers report issues with communication, specifically delays in service follow-ups. Some experienced no-shows for scheduled equipment retrievals, leading to frustration.
Floors To Ceiling Restoration
Best for: Remodeling and restoration after water damage
Floors To Ceiling Restoration stands out for its strong communication and quality craftsmanship during the restoration process. Reviewers consistently mention Lior's hands-on approach, providing detailed updates and ensuring projects are completed with high standards. While there are some complaints regarding communication issues and project management, the overall sentiment leans positive, especially regarding the workmanship and guidance provided throughout restoration projects.
What reviewers consistently mention
Several reviewers highlight effective communication throughout the project, noting consistent updates and responsiveness from the owner, Lior.
Many customers commend the high quality of work on restoration and remodeling projects, emphasizing craftsmanship and attention to detail.
Watch out for
Several reviewers express concerns about communication issues and potential delays in project completion, which they found frustrating.
Some customers identified issues with attention to detail, such as incomplete work or leftover debris, which detracted from their overall satisfaction.
A few reviewers noted dissatisfaction with initial project management despite compliments on the quality of the finished work.
Water Damage Restoration Frisco
Best for: Emergency response, thorough restoration
Water Damage Restoration Frisco stands out for its quick response times and the thoroughness of their restoration efforts. Many reviews highlight the professionalism and effective communication of the team, making a stressful situation more manageable for clients. Despite some concerns around follow-up communication, the overall positive sentiment reflects a reliable service for emergency water damage restoration needs.
What reviewers consistently mention
Several reviewers describe prompt responses to emergency calls, often arriving within 30 to 45 minutes after the initial contact.
Multiple customers note the thoroughness of the restoration process, highlighting that the team effectively handled assessing damage and executing repairs.
Watch out for
Some reviews mention a lack of clear communication during the process, although this appears to vary by experience.
A few reviewers expressed concerns regarding follow-up support post-service, indicating mixed experiences with ongoing communication.
Veteran Restoration
Best for: Comprehensive service, insurance claim assistance
Veteran Restoration ranks highly due to its responsive service, often arriving within hours of a client's initial call. Reviewers frequently mention the comprehensive approach, covering everything from mitigation to navigating insurance claims. While there are some minor concerns about pricing clarity and occasional delays during busy times, the overall consensus is highly positive, emphasizing professionalism and thoroughness at every stage of the restoration process.
What reviewers consistently mention
Several reviewers note prompt response times, often within hours of initial contact for water damage emergencies.
Many customers highlight the comprehensive service provided, including help with insurance claims, demolition, and reconstruction.
Watch out for
A few customers mention issues with clarity in pricing or unexpected changes during the restoration process.
Some reviews indicate that the response may not be as quick during peak times like major storms or natural disasters.
PuroClean Restoration Specialists
Best for: Emergency water damage response and thorough technicians
PuroClean Restoration Specialists is recognized for their rapid response time and the thoroughness of their technicians in mitigating water damage. Review patterns show that while many customers appreciate the knowledge and professionalism displayed during restoration processes, there are notable concerns regarding customer service and billing practices. This duality highlights the trade-off potential clients might face when choosing this service.
What reviewers consistently mention
Several customers report that PuroClean's team is responsive and punctual, often arriving quickly after a service call to address water damage situations.
Many reviewers highlight the professionalism and knowledge of the technicians, noting their clear communication and thorough approach to restoration work.
Watch out for
Multiple customers express dissatisfaction with billing practices, mentioning unexpected charges and issues related to insurance compatibility.
Several reviewers report poor customer service experiences, including unreturned calls and feelings of being pressured for positive reviews.
Some customers describe incomplete or unsatisfactory work, with issues remaining after the initial remediation job was finished.
Real Restoration Solutions
Best for: Rapid response for water damage emergencies
Real Restoration Solutions is recognized for its efficiency and responsiveness, particularly in urgent water damage situations. Customers frequently mention prompt arrival times and clear communication throughout the restoration process. However, issues with scheduling and variable work quality indicate that potential clients should clarify expectations regarding project timelines and workforce reliability.
What reviewers consistently mention
Several reviewers highlight their prompt response times, often arriving within hours of a call to assess water damage.
Multiple customers appreciate the clear communication throughout the restoration process, noting that the team keeps clients informed about each step and the conditions of their property.
Watch out for
Several reviewers report issues with scheduling, stating that crews sometimes failed to show up on promised days, leading to frustration.
Some customers mention dissatisfaction with the quality of work in specific instances, suggesting inconsistency in service.
A few reviewers note challenges with insurance claims, indicating that communication may falter during this part of the process.
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