Best Plumbers in McKinney
Reviews read through Aug 7, 2026 · Scored Aug 10, 2026 · 10 scored · 10 analyzed · 1,063 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 10 plumbers in McKinney and have read 1,063 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Bewley Plumbing, LLC | 89.6 | 4.9★ 298 | |
| 2 | Genzel Plumbing Company | 86.5 | 5.0★ 1,186 | |
| 3 | Baker Brothers Plumbing, Air & Electric | 86.2 | 4.9★ 315 | |
| 4 | HoneyDo Plumbing LLC | 85.1 | 5.0★ 55 | |
| 5 | Underwood Plumbing and Septic | 84.7 | 4.9★ 92 | |
| 6 | Benjamin Franklin Plumbing | 83.1 | 4.8★ 2,860 | |
| 7 | JMP Plumbing Services | 82.8 | 4.9★ 720 | |
| 8 | Roto-Rooter Plumbing & Water Cleanup | 82.2 | 4.8★ 824 | |
| 9 | Smith and Son Plumbing | 76.5 | 4.8★ 392 | |
| 10 | Tex Plumbing | 71.9 | 5.0★ 42 |
Bewley Plumbing, LLC
Best for: Efficient plumbing repairs, knowledgeable technicians
Bewley Plumbing, LLC stands out for its consistently professional and knowledgeable technicians who receive high praise for their courteous service and clear communication. Many reviews reflect satisfaction with timely service and effective problem-solving. However, a few customers expressed concerns regarding scheduling delays and project completion timelines. Overall, Bewley Plumbing is well-regarded for its customer-centered approach and reliable plumbing solutions.
What reviewers consistently mention
Multiple customers highlight the professionalism and knowledge of Bewley Plumbing's technicians, often noting their courteous demeanor and clear communication about repair processes.
Several reviewers commend the timely service provided by Bewley Plumbing, with many stating that technicians arrived as scheduled and completed jobs efficiently.
Watch out for
Some customers noted delays in project completion, mentioning that disruptions like filling in dirt after a job took longer than expected.
A few reviewers experienced issues with scheduling, indicating that the company's availability could sometimes lead to unforeseen delays.
Genzel Plumbing Company
Best for: Fast response, professional service, clear communication
Genzel Plumbing stands out for its prompt service and the professionalism of its technicians, as frequently noted by customers. Review patterns indicate that technicians are knowledgeable and provide clear, honest communication, which contributes positively to the customer experience. However, some issues regarding communication and upselling attempts have been noted, suggesting there's room for improvement in handling customer concerns.
What reviewers consistently mention
Several reviewers mention prompt and efficient service from Genzel Plumbing, with most technicians arriving on time and resolving issues quickly.
Multiple customers highlight the professionalism and clear communication of the technicians, who explain issues and solutions effectively without unnecessary upselling.
Watch out for
Several reviewers report dissatisfaction with communication and responsiveness to issues, particularly in situations where mistakes occurred.
Some customers expressed concerns about perceived attempts to upsell services, particularly in cases of diagnosing plumbing problems.
Baker Brothers Plumbing, Air & Electric
Best for: Same-day plumbing service, knowledgeable technicians
Baker Brothers Plumbing, Air & Electric stands out for its quick response times and thorough explanation of services. Many reviewers appreciate on-time arrivals and same-day service for urgent plumbing issues. However, some customers have reported concerns about pricing transparency and upsell pressure. Ultimately, the combination of timely service and knowledgeable technicians tends to resonate positively, even amid conflicting sentiments about costs.
What reviewers consistently mention
Multiple customers highlight timely service with appointments often available the same day, indicating a strong responsiveness to urgent needs.
Several reviewers note that technicians provide comprehensive explanations of issues and solutions, enhancing customer understanding and confidence.
Watch out for
Multiple customers express frustration over high pricing and unclear quotes, leading some to feel undervalued during service inquiries.
Several reviewers report issues with communication and scheduling, particularly regarding delays or lack of follow-up from the company.
A few reviewers indicate dissatisfaction with upselling practices, feeling pressured to accept additional services or products beyond what was initially requested.
HoneyDo Plumbing LLC
Best for: Responsive service, knowledgeable staff
HoneyDo Plumbing ranks well due to its consistent delivery of prompt and professional service, with multiple customers appreciating the expertise of technicians like Randy and Connor. Reviewers frequently mention a positive experience with timely responses to emergencies, fair pricing, and thorough problem-solving. These patterns highlight a reliable choice for plumbing needs, particularly in urgent situations, although some customers noted occasional scheduling challenges.
What reviewers consistently mention
Several reviewers mention that HoneyDo Plumbing provides prompt service, often arriving on the same day for urgent issues, such as leaks and malfunctions.
Multiple customers highlight the professionalism and expertise of the technicians, particularly Randy and Connor, noting their thorough explanations and problem-solving skills.
Watch out for
A few reviewers note that scheduling could be challenging at busy times, though the company is generally responsive to urgent requests.
Several customers have mentioned instances of previous plumbing problems unresolved by other companies before HoneyDo efficiently fixed the issues, suggesting a gap in the performance of others.
Underwood Plumbing and Septic
Best for: Professional service, prompt responses
Underwood Plumbing and Septic is noted for its professional and knowledgeable technicians who provide friendly service. The business excels in fast responses for emergency calls, reassuring homeowners that help is just a call away. However, while many customers appreciate the quality of work, some reviews indicate concerns about pricing, making it important for potential clients to discuss costs upfront.
What reviewers consistently mention
Several reviewers highlight the professionalism and friendliness of the technicians, noting their knowledge and positive attitudes during service calls.
Many customers appreciate the prompt response times, especially for emergency services, with several stating that technicians arrive quickly after a call.
Watch out for
Multiple customers express dissatisfaction with pricing, stating that charges for various services, such as septic pumping and simple repairs, feel excessive compared to expectations.
Several reviewers mention frustrations with scheduling or communication issues, indicating that some office staff could benefit from additional training.
Benjamin Franklin Plumbing
Best for: Fast emergency response, knowledgeable technicians
Benjamin Franklin Plumbing stands out for its reliability in emergencies and effective communication. Many customers appreciate the professionalism and expertise of the technicians, often noting their satisfaction with the thoroughness of repairs. However, there are noteworthy complaints regarding high estimates and inconsistency in service quality, indicating a trade-off between promptness and cost-effectiveness.
What reviewers consistently mention
Several reviewers note that technicians are professional, knowledgeable, and communicative throughout the service process.
Multiple customers highlight quick response times and same-day service for urgent plumbing issues, showcasing reliability in emergencies.
Watch out for
Several customers report issues with high cost estimates and unnecessary recommendations for work, raising concerns about pricing transparency.
Multiple reviewers mention dissatisfaction with service quality, or technicians being unresponsive and not fully diagnosing the issues during initial visits.
JMP Plumbing Services
Best for: Quick response, professional service
JMP Plumbing Services is noted for its quick response and efficient service, particularly for urgent plumbing needs. Reviews emphasize the professionalism and clarity of technicians, contributing positively to customer satisfaction. However, there are recurring issues with high costs and occasional incomplete jobs, leading to mixed sentiments overall.
What reviewers consistently mention
Several reviewers highlight the quick and efficient response times, often receiving same-day service for plumbing issues, including urgent repairs.
Multiple customers describe the professionalism and thoroughness of the technicians, noting clear explanations and options presented during service visits.
Watch out for
Several reviewers report dissatisfaction with high costs and charges for diagnostic visits without satisfactory follow-through on repairs or proposals.
Multiple customers express frustration over incomplete work or failures to promptly return to finish jobs, resulting in the need for hiring additional plumbers.
Roto-Rooter Plumbing & Water Cleanup
Smith and Son Plumbing
Best for: Prompt service, knowledgeable technicians
Smith and Son Plumbing is recognized for its prompt service and professional technicians, who often complete jobs efficiently and maintain a courteous demeanor. However, feedback also highlights some pricing concerns and communication challenges that could impact customer satisfaction. Those prioritizing quick responses and professionalism may find this company suitable, though potential clients should be prepared for varying reported experiences with costs and follow-up practices.
What reviewers consistently mention
Several reviewers note that technicians arrived on time and completed work efficiently. Customers appreciated prompt service and minimal disruption, with many highlighting quick response times for urgent plumbing issues.
Multiple customers describe the technicians as knowledgeable and professional. Reviewers mentioned positive interactions with staff, who explained issues clearly and provided helpful advice on maintenance and repairs.
Watch out for
Several reviewers express concerns over pricing, indicating that quotes felt high or deceptive. Customers reported dissatisfaction with costs being higher than initially communicated, leaving some feeling gouged.
Multiple customers experienced communication issues, including excessive follow-up calls and messages after service requests. Some noted frustrations regarding unrequested promotional outreach.
Tex Plumbing
Best for: Urgent plumbing repairs, professional service
Tex Plumbing distinguishes itself through strong customer loyalty and satisfaction, as evidenced by multiple reviewers praising the expertise and efficiency of the technicians. The company offers timely service, making it a reliable choice for urgent plumbing needs. However, some customers have noted occasional inconsistencies in pricing and scheduling, which potential clients may wish to consider.
What reviewers consistently mention
Several reviewers highlight Tex Plumbing's knowledgeable and professional service, describing technicians as highly competent and effective in resolving plumbing issues quickly, often exceeding expectations. Reviews 2, 4, 10, and 30 support this.
Multiple customers appreciate the company's prompt response times, often scheduling same-day or next-day service for urgent plumbing issues. Reviews 8, 12, and 32 confirm this pattern of quick service.
Watch out for
A few reviewers mention occasional delays in appointment windows, indicating that scheduling can sometimes be inconsistent. Reviews 7 and 9 reflect concerns about arrival times.
There are references to pricing discrepancies, with some customers suggesting that the initial estimates did not always align with the final charges, which was noted in reviews 11 and 30.
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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