Benjamin Franklin Plumbing
Reviews read through Aug 6, 2026 · Scored Aug 10, 2026 · 126 reviews read
Best for: Fast emergency response, knowledgeable technicians
Listing details verified 9 days ago.
Benjamin Franklin Plumbing stands out for its reliability in emergencies and effective communication. Many customers appreciate the professionalism and expertise of the technicians, often noting their satisfaction with the thoroughness of repairs. However, there are noteworthy complaints regarding high estimates and inconsistency in service quality, indicating a trade-off between promptness and cost-effectiveness.
What reviewers consistently mention
Several reviewers note that technicians are professional, knowledgeable, and communicative throughout the service process.
Multiple customers highlight quick response times and same-day service for urgent plumbing issues, showcasing reliability in emergencies.
Watch out for
Several customers report issues with high cost estimates and unnecessary recommendations for work, raising concerns about pricing transparency.
Multiple reviewers mention dissatisfaction with service quality, or technicians being unresponsive and not fully diagnosing the issues during initial visits.
How the reviews break down
4.8★ average from 2,860 Google reviews
- 5★2,622 92%
- 4★95 3%
- 3★31 1%
- 2★19 1%
- 1★93 3%
Low ratings are rare here — 4% of reviews are one or two stars.
Services offered by Benjamin Franklin Plumbing
- Plumber
This service addresses a variety of plumbing issues, including clogs, leaks, and water heater repairs, available around the clock.
- Accepts credit cards
Categories
Cities
Where Benjamin Franklin Plumbing ranks
Request a quote from Benjamin Franklin Plumbing
Not heard back within two business days? Tell us and we will chase it, and point you at other plumbers we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Plumbers in Dallas-Fort Worth
View All- 71.1Big Brother Plumbing Services4.8★ (30)
Plumber · Irving
Quick response time, professional service
- 77.9Berkeys Plumbing, A/C & Electrical4.8★ (7,976)
Plumber · Southlake
Berkeys Plumbing, A/C & Electrical provides plumbing, HVAC, and electrical services in the Dallas-Fort Worth metroplex. The company employs licensed professionals who undergo background checks and drug screenings, serving both residential and commercial clients. With a large facility and a workforce of hundreds, Berkeys caters to approximately 40,000 customers each year.
- 66.4North Hills Plumbing4.7★ (71)
Plumber · North Richland Hills
Timely service and professional communication