Genzel Plumbing Company
Reviews read through Aug 7, 2026 · Scored Aug 10, 2026 · 134 reviews read
Best for: Fast response, professional service, clear communication
Listing details verified 9 days ago.
Genzel Plumbing stands out for its prompt service and the professionalism of its technicians, as frequently noted by customers. Review patterns indicate that technicians are knowledgeable and provide clear, honest communication, which contributes positively to the customer experience. However, some issues regarding communication and upselling attempts have been noted, suggesting there's room for improvement in handling customer concerns.
What reviewers consistently mention
Several reviewers mention prompt and efficient service from Genzel Plumbing, with most technicians arriving on time and resolving issues quickly.
Multiple customers highlight the professionalism and clear communication of the technicians, who explain issues and solutions effectively without unnecessary upselling.
Watch out for
Several reviewers report dissatisfaction with communication and responsiveness to issues, particularly in situations where mistakes occurred.
Some customers expressed concerns about perceived attempts to upsell services, particularly in cases of diagnosing plumbing problems.
How the reviews break down
5.0★ average from 1,186 Google reviews
- 5★1,166 98%
- 4★8 1%
- 3★2 0%
- 2★4 0%
- 1★6 1%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Genzel Plumbing Company
- Plumber
Offers a range of residential plumbing services, including emergency repairs, leak detection, and water heater installation.
- Drainage Service
Provides drain cleaning and sewer line services to address clogs and drainage issues effectively.
- Water Filter Supplier
Supplies and installs water filtration systems to improve water quality for residential use.
- On-site service available
- Accepts credit cards
Categories
Cities
Where Genzel Plumbing Company ranks
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