Genzel Plumbing Company

Name: Genzel Plumbing Company
Address: 6851 Virginia Pkwy Ste 201, McKinney, TX 75071, McKinney, TX, US
Telephone: +1972-548-5188

Reviews read through Aug 7, 2026 · Scored Aug 10, 2026 · 134 reviews read

6851 Virginia Pkwy Ste 201, McKinney, TX 75071

972-548-5188

Visit Website

86.5

DFW Pros score

5.0★ 1,186 reviews134 read in full

Best for: Fast response, professional service, clear communication

Listing details verified 9 days ago.

Genzel Plumbing stands out for its prompt service and the professionalism of its technicians, as frequently noted by customers. Review patterns indicate that technicians are knowledgeable and provide clear, honest communication, which contributes positively to the customer experience. However, some issues regarding communication and upselling attempts have been noted, suggesting there's room for improvement in handling customer concerns.

Ranked in: Best Plumbers in DFW, Plumbers in McKinney

What reviewers consistently mention

Several reviewers mention prompt and efficient service from Genzel Plumbing, with most technicians arriving on time and resolving issues quickly.
Multiple customers highlight the professionalism and clear communication of the technicians, who explain issues and solutions effectively without unnecessary upselling.

Watch out for

Several reviewers report dissatisfaction with communication and responsiveness to issues, particularly in situations where mistakes occurred.
Some customers expressed concerns about perceived attempts to upsell services, particularly in cases of diagnosing plumbing problems.

How the reviews break down

5.0★ average from 1,186 Google reviews

5★
1,166 98%
4★
8 1%
3★
2 0%
2★
4 0%
1★
6 1%

Low ratings are rare here — 1% of reviews are one or two stars.

Genzel Plumbing Company offers services such as water heater replacement, leak repair, and pipe repair. The team is known for its courteous staff and fair pricing, providing clear answers to customer inquiries.

Services offered by Genzel Plumbing Company

Plumber: Offers a range of residential plumbing services, including emergency repairs, leak detection, and water heater installation.
Drainage Service: Provides drain cleaning and sewer line services to address clogs and drainage issues effectively.
Water Filter Supplier: Supplies and installs water filtration systems to improve water quality for residential use.

On-site service available

Accepts credit cards