Are you a licensed and insured plumbing company?

Yes, Smith and Son Plumbing is fully licensed and insured.

What types of water heater services are available?

Services include maintenance, flushing, and installation of both tankless and conventional water heaters.

Do you offer leak detection services?

Yes, the company specializes in identifying water, natural gas, and sewer leaks.

Can I schedule a water heater replacement?

Yes, appointments can be made by calling the provided contact number.

Do you provide estimates over the phone?

Accurate pricing is determined on-site by licensed technicians; estimates are not provided over the phone.

Smith and Son Plumbing

Name: Smith and Son Plumbing
Address: 6401 Eldorado Pkwy Ste 97, McKinney, TX 75070, McKinney, TX, US
Telephone: +1940-360-5826

Reviews read through Aug 4, 2026 · Scored Aug 10, 2026 · 123 reviews read

6401 Eldorado Pkwy Ste 97, McKinney, TX 75070

940-360-5826

Visit Website

76.5

DFW Pros score

4.8★ 392 reviews123 read in full

Best for: Prompt service, knowledgeable technicians

Listing details verified 4 days ago.

Smith and Son Plumbing is recognized for its prompt service and professional technicians, who often complete jobs efficiently and maintain a courteous demeanor. However, feedback also highlights some pricing concerns and communication challenges that could impact customer satisfaction. Those prioritizing quick responses and professionalism may find this company suitable, though potential clients should be prepared for varying reported experiences with costs and follow-up practices.

Ranked in: Best Plumbers in DFW, Plumbers in McKinney

What reviewers consistently mention

Several reviewers note that technicians arrived on time and completed work efficiently. Customers appreciated prompt service and minimal disruption, with many highlighting quick response times for urgent plumbing issues.
Multiple customers describe the technicians as knowledgeable and professional. Reviewers mentioned positive interactions with staff, who explained issues clearly and provided helpful advice on maintenance and repairs.

Watch out for

Several reviewers express concerns over pricing, indicating that quotes felt high or deceptive. Customers reported dissatisfaction with costs being higher than initially communicated, leaving some feeling gouged.
Multiple customers experienced communication issues, including excessive follow-up calls and messages after service requests. Some noted frustrations regarding unrequested promotional outreach.

How the reviews break down

4.8★ average from 392 Google reviews

5★
367 94%
4★
5 1%
3★
4 1%
2★
3 1%
1★
13 3%

Low ratings are rare here — 4% of reviews are one or two stars.

Smith and Son Plumbing offers services including hot water heater replacement and gas line repair, supported by a knowledgeable and polite staff. They specialize in problem diagnosis and quick repairs, ensuring efficient plumbing solutions.

Services offered by Smith and Son Plumbing

Plumber: Offers tailored residential and commercial plumbing solutions, addressing unique property issues with certified professionals.
Drainage Service: Provides comprehensive drainage solutions designed to manage and resolve various drainage challenges effectively.
Gasfitter: Specializes in gas fitting services, ensuring safe and efficient installation and maintenance of gas appliances.
Hot Water System Supplier: Supplies and installs hot water systems, catering to specific needs for both residential and commercial properties.
Water Softening Equipment Supplier: Offers a range of water softening equipment to improve water quality by reducing hardness.
Water Treatment Supplier: Supplies water treatment solutions aimed at enhancing water safety and quality for various applications.