Watercrest Pools

Name: Watercrest Pools
Address: 580 Commerce St Ste. #140, Southlake, TX 76092, Southlake, TX, US
Telephone: +1817-431-8997

Reviews read through Aug 6, 2026 · Scored Aug 28, 2026 · 50 reviews read

580 Commerce St Ste. #140, Southlake, TX 76092

817-431-8997

Visit Website

67.8

DFW Pros score

4.8★ 54 reviews50 read in full

Best for: Timely communication, creative designs

Watercrest Pools is well-regarded for its timely communication and collaborative design process, with many customers noting the responsiveness and professionalism of their team. The majority of reviews reflect satisfaction with the quality of the pools built, although there are some concerns about aftercare and consistency in finishing quality. These strengths, along with a history of repeat customers, position Watercrest Pools as a reliable choice for pool construction in Southlake.

Ranked in: Best Pool Builders in DFW, Pool Builders in Southlake

What reviewers consistently mention

Several reviewers highlight the effective communication throughout the pool building process, describing timely updates and accessibility of staff as key strengths.
Many customers appreciate the collaborative design process, noting that the team is attentive to their ideas and vision, translating them into attractive and functional pool designs.

Watch out for

Some customers expressed dissatisfaction with post-construction follow-up and aftercare, indicating that their concerns were not addressed as expected by the company.
Several reviewers reported issues with the quality of work, specifically mentioning poor finishes on concrete decking and a lack of follow-up from management regarding these concerns.

How the reviews break down

4.8★ average from 54 Google reviews

5★
51 94%
4★
0 0%
3★
1 2%
2★
1 2%
1★
1 2%

Low ratings are rare here — 4% of reviews are one or two stars.

Services offered by Watercrest Pools

Swimming Pool Contractor: This service includes custom pool design and construction, ensuring each project is tailored to the client's specifications and integrates seamlessly with the surrounding environment.
Deck Builder: The deck building service focuses on creating functional and aesthetically pleasing outdoor spaces that complement custom pools and enhance the overall outdoor living experience.
Swimming Pool Repair Service: This service addresses various pool maintenance and repair needs, ensuring pools remain in optimal condition for longevity and enjoyment.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible seating