Borden Pools
Reviews read through Nov 11, 2025 · Scored Aug 15, 2026 · 72 reviews read
Best for: Dependable pool maintenance, responsive service
Listing details verified 12 days ago.
Borden Pools has a range of customer experiences, with a notable strength in maintenance services provided by specific technicians like Frankie and Jake, who are often praised for their professionalism and effectiveness. However, complaints about customer service and the behavior of company drivers may create reservations. Overall, those seeking reliable pool cleaning and maintenance may find value, but potential clients should weigh the mixed reviews regarding service interactions.
What reviewers consistently mention
Several reviewers note that Borden Pools technicians, particularly Frankie and Jake, demonstrate strong attention to detail and thoroughness during pool maintenance, ensuring pools are clean and well-maintained.
Multiple customers mention the responsiveness of Borden Pools, highlighting their quick communication and willingness to address issues promptly, even during busy periods.
Watch out for
Several reviewers express dissatisfaction with customer service, particularly referencing rude interactions with office staff and a lack of follow-up on service issues.
Multiple customers report aggressive behavior from company drivers, with several reviews detailing experiences of unsafe driving that raise concerns about the company's professional image.
How the reviews break down
4.3★ average from 83 Google reviews
- 5★67 81%
- 4★1 1%
- 3★0 0%
- 2★1 1%
- 1★14 17%
18% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Borden Pools
- Swimming Pool Contractor
Specializes in the design and construction of custom swimming pools tailored to client specifications.
- Pool Cleaning Service
Offers routine maintenance and cleaning services to ensure pools remain clean and safe for use.
- Swimming Pool Repair Service
Provides repair services for various pool issues, including leaks, equipment malfunctions, and surface damage.
Categories
Cities
Where Borden Pools ranks
Request a quote from Borden Pools
Not heard back within two business days? Tell us and we will chase it, and point you at other pool repairs we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Pool Builders in Dallas-Fort Worth
View All- 75.8Splishin' and A Splashin' Pools5.0★ (34)
Pool Builder · Keller
Quick response, professional service, knowledgeable staff
- Blue Science4.2★ (221)
Pool Repair · The Colony
Blue Science offers professional pool cleaning, repair, and maintenance services. The team specializes in fiberglass pool repairs and maintenance solutions designed to extend the life of pools and enhance their appearance. Services are available across Texas, ensuring reliable care for a well-maintained pool.
- 51.7Louis Pools Building & Remodeling
Pool Builder · Lancaster
Louis Pools Building & Remodeling offers services in pool construction, remodeling, maintenance, and repair. The company operates in the DFW area and is licensed and bonded. Custom pool installations and high-quality equipment are key aspects of their offerings.