Borden Pools

Name: Borden Pools
Address: 5104 Commercial Dr, North Richland Hills, TX 76180, North Richland Hills, TX, US
Telephone: +1817-439-8667

Reviews read through Nov 11, 2025 · Scored Aug 28, 2026 · 72 reviews read

5104 Commercial Dr, North Richland Hills, TX 76180

817-439-8667

Visit Website

60.1

DFW Pros score

4.3★ 83 reviews72 read in full

Best for: Dependable pool maintenance, responsive service

Listing details verified 4 days ago.

Borden Pools has a range of customer experiences, with a notable strength in maintenance services provided by specific technicians like Frankie and Jake, who are often praised for their professionalism and effectiveness. However, complaints about customer service and the behavior of company drivers may create reservations. Overall, those seeking reliable pool cleaning and maintenance may find value, but potential clients should weigh the mixed reviews regarding service interactions.

Ranked in: Best Pool Repair in DFW

What reviewers consistently mention

Several reviewers note that Borden Pools technicians, particularly Frankie and Jake, demonstrate strong attention to detail and thoroughness during pool maintenance, ensuring pools are clean and well-maintained.
Multiple customers mention the responsiveness of Borden Pools, highlighting their quick communication and willingness to address issues promptly, even during busy periods.

Watch out for

Several reviewers express dissatisfaction with customer service, particularly referencing rude interactions with office staff and a lack of follow-up on service issues.
Multiple customers report aggressive behavior from company drivers, with several reviews detailing experiences of unsafe driving that raise concerns about the company's professional image.

How the reviews break down

4.3★ average from 83 Google reviews

5★
67 81%
4★
1 1%
3★
0 0%
2★
1 1%
1★
14 17%

18% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Borden Pools specializes in pool maintenance, offering services such as algae control and leak detection. The company is known for its diligent staff and commitment to thorough and timely service in North Richland Hills.

Services offered by Borden Pools

Swimming Pool Contractor: Specializes in the design and construction of custom swimming pools tailored to client specifications.
Pool Cleaning Service: Offers routine maintenance and cleaning services to ensure pools remain clean and safe for use.
Swimming Pool Repair Service: Provides repair services for various pool issues, including leaks, equipment malfunctions, and surface damage.