Sobral Pool Services

Name: Sobral Pool Services
Address: 5813 Shetland Cir, Frisco, TX 75034, Frisco, TX, US
Telephone: +1214-995-1214

Reviews read through Jul 21, 2026 · Scored Aug 28, 2026 · 104 reviews read

5813 Shetland Cir, Frisco, TX 75034

214-995-1214

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67.9

DFW Pros score

4.7★ 128 reviews104 read in full

Best for: Responsive service, thorough pool maintenance

Listing details verified 3 days ago.

Sobral Pool Services is noted for its consistent communication and thorough cleaning of pools, leading to high customer satisfaction in terms of maintenance quality. However, reviews also highlight occasional issues with professionalism and missed appointments, suggesting variability in service reliability. Customers recommend the service for both routine maintenance and urgent repairs, reflecting a blend of positive and mixed experiences.

Ranked in: Best Pool Builders in DFW, Pool Builders in Frisco

What reviewers consistently mention

Several reviewers highlight the company's reliable communication, noting responsiveness to requests and clear updates on service schedules. This aspect is reinforced by multiple positive accounts of timely notifications before service visits.
Several reviewers commend the thoroughness of the cleaning services provided by Sobral Pool Services, reporting consistently clean and well-maintained pools. Customers express satisfaction with both regular maintenance and specialized cleaning efforts.

Watch out for

Multiple customers express frustration with missed appointments and delays in service, indicating a pattern of inconsistent punctuality and responsiveness from the company.
Several reviewers report issues with customer service and professionalism, citing rude interactions or dissatisfaction with how service concerns were handled, leading to a negative experience overall.
A few customers mention dissatisfaction with the quality of repairs after initial work, with complaints regarding follow-up service and the state of the pool post-remodeling or repair.

How the reviews break down

4.7★ average from 128 Google reviews

5★
118 92%
4★
1 1%
3★
0 0%
2★
2 2%
1★
7 5%

7% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Sobral Pool Services offers a range of pool-related services including cleaning, repair, and remodeling. The team consists of competent technicians who provide thorough maintenance and algae removal.

Services offered by Sobral Pool Services

Swimming Pool Contractor: Offers design and construction services for custom swimming pools, focusing on quality craftsmanship and tailored solutions.