SS Water Restoration - Plano
Reviews read through Jun 18, 2026 · Scored Aug 28, 2026 · 109 reviews read
Listing details verified 15 days ago.
SS Water Restoration stands out for its quick response time and the professionalism of its staff. Reviews consistently mention efficient service and strong communication throughout the restoration process. However, concerns about billing practices and estimate discrepancies suggest potential trade-offs in financial transparency. Customers appreciate the team's thoroughness and willingness to assist during emergencies.
What reviewers consistently mention
Several reviewers highlight the quick response time of SS Water Restoration, with many noting that crews arrived within an hour of their initial call for water damage services. Specific mentions include reviews 52, 34, and 39.
Multiple customers report satisfaction with the professionalism and communication of the SS Water Restoration team. They frequently mentioned how teams kept them informed throughout the restoration process, as observed in reviews 3, 11, and 47.
Watch out for
Several reviewers express concerns regarding aggressive billing practices, noting instances of receiving multiple bills and inflated charges despite ongoing negotiations with insurance. This pattern is seen in reviews 0 and 1.
A few customers mentioned challenges with the initial estimates provided, with at least two experiencing discrepancies between SS Water Restoration's estimates and those from other companies. This concern is addressed in reviews 1 and 15.
How the reviews break down
5.0★ average from 125 Google reviews
- 5★123 98%
- 4★0 0%
- 3★1 1%
- 2★1 1%
- 1★0 0%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by SS Water Restoration - Plano
- Water Damage Restoration Service
This service includes emergency response for water damage caused by incidents such as burst pipes, ensuring thorough cleanup and drying using advanced moisture-detection technology.
- Building Restoration Service
The building restoration service focuses on restoring properties affected by various damages, utilizing professional-grade equipment for effective recovery.
- Fire Damage Restoration Service
This service addresses fire damage by providing comprehensive assessments and restoration efforts to restore affected residential and commercial properties.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
Categories
Cities
Where SS Water Restoration - Plano ranks
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