What factors influence the timeline for restoration services?

The timeline for restoration varies based on the level of damage, property size, and number of affected items. Technicians will provide an estimated timeline at the project's start.

Is it necessary to be home during the restoration process?

Homeowners do not need to be present while restoration work is conducted. Regular communication will keep clients informed about the project's progress.

Can SERVPRO handle both restoration and construction needs?

Yes, SERVPRO is equipped to manage both fire and water damage restoration, as well as reconstruction of extensively damaged areas.

Are estimates for services provided at no cost?

Estimates are free and cover various services, including water damage and Covid-19 cleaning. An on-site inspection may be required for accuracy.

Does SERVPRO work with insurance claims?

Yes, SERVPRO accepts all insurance claims and assigns a Project Coordinator to assist clients throughout the claims process.

SERVPRO of Allen

Name: SERVPRO of Allen
Address: 705 N Greenville Ave #100, Allen, TX 75002, Allen, TX, US
Telephone: +1469-943-0817

Reviews read through Jan 28, 2025 · Scored Aug 28, 2026 · 22 reviews read

705 N Greenville Ave #100, Allen, TX 75002

469-943-0817

Visit Website

57.4

DFW Pros score

4.5★ 25 reviews22 read in full

Best for: Quick response in emergencies, professional staff

Listing details verified 6 days ago.

SERVPRO of Allen demonstrates strengths in rapid response and professionalism during emergencies, with many reviews noting efficient service and staff communication. However, complaints regarding upfront costs and delays in completing repairs indicate areas needing improvement. Potential customers should weigh the strong performance in urgent situations against the billing experiences reported.

Ranked in: Best Water Damage Restoration in DFW

What reviewers consistently mention

Several reviewers highlight fast response times during emergencies, noting the team's prompt arrival on weekends and quick start to mitigation efforts.
Multiple customers report positive interactions with staff, describing them as professional, helpful, and informative throughout the restoration process.

Watch out for

Several reviewers express dissatisfaction with upfront costs, mentioning unexpected fees and a lack of transparency in billing.
Several reviewers report long delays in completing repairs after initial services, causing frustration and prompting them to seek other contractors.
Some clients mention a lack of support during the billing process, citing surprise charges for setup and tear down that were not disclosed upfront.

How the reviews break down

4.5★ average from 25 Google reviews

5★
22 88%
4★
0 0%
3★
0 0%
2★
0 0%
1★
3 12%

12% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

SERVPRO of Allen specializes in water damage restoration services, featuring a knowledgeable and friendly staff dedicated to addressing various restoration needs.

Services offered by SERVPRO of Allen

Water Damage Restoration Service: This service includes comprehensive assessment, cleanup, and restoration for both residential and commercial water damage incidents.
Air Duct Cleaning Service: This service focuses on removing dust, allergens, and contaminants from air ducts to improve indoor air quality.
Building Restoration Service: This service provides restoration solutions for structures affected by various forms of damage, ensuring safety and functionality.
Carpet Cleaning Service: This service offers thorough cleaning of carpets to remove stains, dirt, and allergens, enhancing the appearance and lifespan of flooring.
Cleaners: This service provides professional cleaning solutions tailored to meet specific residential and commercial needs.
Crime Victim Service: This service offers support and assistance to victims of crime, helping them navigate recovery and available resources.
Debris Removal Service: This service efficiently removes debris from residential and commercial sites, facilitating cleanup and restoration efforts.
Fire Damage Restoration Service: This service includes assessment and restoration of properties affected by fire, addressing both damage and smoke odor removal.
Roofing Contractor: This service provides roofing solutions, including installation, repair, and maintenance for various types of roofing systems.
Waste Management Service: This service offers efficient waste disposal solutions for residential and commercial clients, ensuring responsible waste management practices.