SERVPRO of East Plano

Reviews read through Jul 20, 2026 · Scored Aug 11, 2026 · 44 reviews read

72.2
DFW Pros score
4.9 50 reviews44 read in full

Best for: Emergency response, thorough communication

SERVPRO of East Plano

Listing details verified 11 days ago.

SERVPRO of East Plano stands out for its rapid response times and attentive customer service during water damage restoration. Reviewers consistently mention the professionalism of the team and their comprehensive communication throughout the restoration process. However, some complaints regarding project management and follow-through suggest potential inconsistency, which clients should consider before hiring.

What reviewers consistently mention

  • Several reviewers highlight the quick response time, often citing arrival within a couple of hours after a call for help.

  • Multiple customers appreciate the professionalism and thoroughness of the technicians, noting their clear communication and detailed explanations during the restoration process.

Watch out for

  • Several reviewers mention dissatisfaction with project management, indicating that after initial work, some felt left without further assistance to complete repairs.

  • Some customers reported issues with delays or miscommunication during the restoration process, causing frustration when follow-up actions were required.

How the reviews break down

4.9★ average from 50 Google reviews

  • 5
    49 98%
  • 4
    0 0%
  • 3
    0 0%
  • 2
    0 0%
  • 1
    1 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Services offered by SERVPRO of East Plano

Water Damage Restoration Service

This service includes comprehensive cleanup and restoration for both residential and commercial properties affected by water damage.

Air Duct Cleaning Service

The air duct cleaning service helps improve indoor air quality by removing dust, allergens, and contaminants from HVAC systems.

Building Restoration Service

Building restoration encompasses the assessment and repair of structures following damage from disasters such as fire or flooding.

Carpet Cleaning Service

Carpet cleaning involves deep cleaning techniques to remove stains, dirt, and allergens from carpets in residential and commercial settings.

Cleaners

Cleaning services provide thorough cleaning solutions tailored to various environments, including homes and businesses.

Crime Victim Service

This service offers support and cleanup for properties affected by crime, ensuring a respectful and efficient restoration process.

Debris Removal Service

Debris removal includes the safe and efficient clearing of unwanted materials from residential or commercial sites.

Fire Damage Restoration Service

Fire damage restoration focuses on assessing and repairing properties impacted by fire, smoke, and soot.

Waste Management Service

Waste management services facilitate the proper disposal and recycling of waste materials from residential and commercial locations.

On-site service available
Wheelchair accessible entrance
Wheelchair accessible parking

Frequently Asked Questions

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