PuroClean Restoration Specialists
Reviews read through May 15, 2026 · Scored Aug 11, 2026 · 128 reviews read
Best for: Emergency water damage response and thorough technicians
Listing details verified 11 days ago.
PuroClean Restoration Specialists is recognized for their rapid response time and the thoroughness of their technicians in mitigating water damage. Review patterns show that while many customers appreciate the knowledge and professionalism displayed during restoration processes, there are notable concerns regarding customer service and billing practices. This duality highlights the trade-off potential clients might face when choosing this service.
What reviewers consistently mention
Several customers report that PuroClean's team is responsive and punctual, often arriving quickly after a service call to address water damage situations.
Many reviewers highlight the professionalism and knowledge of the technicians, noting their clear communication and thorough approach to restoration work.
Watch out for
Multiple customers express dissatisfaction with billing practices, mentioning unexpected charges and issues related to insurance compatibility.
Several reviewers report poor customer service experiences, including unreturned calls and feelings of being pressured for positive reviews.
Some customers describe incomplete or unsatisfactory work, with issues remaining after the initial remediation job was finished.
How the reviews break down
4.9★ average from 189 Google reviews
- 5★179 95%
- 4★4 2%
- 3★0 0%
- 2★1 1%
- 1★5 3%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by PuroClean Restoration Specialists
- Water Damage Restoration Service
This service addresses emergency water damage, utilizing specialized equipment and techniques to restore affected areas efficiently.
- Fire Damage Restoration Service
This service focuses on restoring properties impacted by fire, including smoke damage cleanup and structural repairs.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
Frequently Asked Questions
Categories
Cities
Where PuroClean Restoration Specialists ranks
Request a quote from PuroClean Restoration Specialists
Not heard back within two business days? Tell us and we will chase it, and point you at other water damage restorations we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Water Damage Restoration in Dallas-Fort Worth
View All- 63.2Deakins Restoration5.0★ (29)
Water Damage Restoration · McKinney
Deakins Restoration offers water damage restoration and mold removal services in McKinney. The company employs skilled technicians equipped with advanced tools and techniques to address water damage and mold issues effectively. Health and safety are prioritized through thorough processes for mold detection and removal.
- 57.8Swift Water Damage Restoration & Mold Solutions Richardson5.0★ (9)
Water Damage Restoration · Richardson
Swift Water Damage Restoration & Mold Solutions offers services in water damage restoration and mold remediation. The company operates in Richardson and focuses on addressing issues related to water damage and mold growth. Specific details about services and pricing are not provided.
- 56.5C3 Carpet Cleaning5.0★ (4)
Water Damage Restoration · Mesquite
C3 Carpet Cleaning offers water damage restoration services in Mesquite, specializing in carpet, tile, grout, upholstery, and area rug cleaning. The company emphasizes customer satisfaction and holds an A+ BBB Accreditation. Services are designed to maintain the cleanliness and condition of various surfaces in residential spaces.