What types of damage do you handle?

Services include water damage from leaks, flooding, and pipe bursts, as well as fire and smoke damage, biohazard cleanup, reconstruction, and commercial restoration.

How soon can you start the restoration process?

The team aims to respond and begin mitigation as quickly as possible, often on the same day, to minimize further damage.

Does PuroClean assist with insurance claims?

Yes, the company works with insurance providers and understands the preferences of insurance adjusters to facilitate the claims process.

What happens if I need assistance late at night?

PuroClean offers 24/7 support, with calls answered by staff and immediate assistance available from licensed team leaders.

What information is needed for an estimate?

An on-site inspection is typically required for an accurate estimate, which can often be provided immediately after the assessment.

PuroClean Restoration Specialists

Name: PuroClean Restoration Specialists
Address: 122 Rose Ln Ste 103, Frisco, TX 75036, Frisco, TX, US
Telephone: +1919-726-9707

Reviews read through May 15, 2026 · Scored Aug 28, 2026 · 128 reviews read

122 Rose Ln Ste 103, Frisco, TX 75036

919-726-9707

Visit Website

63.0

DFW Pros score

4.9★ 189 reviews128 read in full

Best for: Emergency water damage response and thorough technicians

Listing details verified today.

PuroClean Restoration Specialists is recognized for their rapid response time and the thoroughness of their technicians in mitigating water damage. Review patterns show that while many customers appreciate the knowledge and professionalism displayed during restoration processes, there are notable concerns regarding customer service and billing practices. This duality highlights the trade-off potential clients might face when choosing this service.

Ranked in: Best Water Damage Restoration in DFW, Water Damage Restoration in Frisco

What reviewers consistently mention

Several customers report that PuroClean's team is responsive and punctual, often arriving quickly after a service call to address water damage situations.
Many reviewers highlight the professionalism and knowledge of the technicians, noting their clear communication and thorough approach to restoration work.

Watch out for

Multiple customers express dissatisfaction with billing practices, mentioning unexpected charges and issues related to insurance compatibility.
Several reviewers report poor customer service experiences, including unreturned calls and feelings of being pressured for positive reviews.
Some customers describe incomplete or unsatisfactory work, with issues remaining after the initial remediation job was finished.

How the reviews break down

4.9★ average from 189 Google reviews

5★
179 95%
4★
4 2%
3★
0 0%
2★
1 1%
1★
5 3%

Low ratings are rare here — 3% of reviews are one or two stars.

Services offered by PuroClean Restoration Specialists

Water Damage Restoration Service: This service addresses emergency water damage, utilizing specialized equipment and techniques to restore affected areas efficiently.
Fire Damage Restoration Service: This service focuses on restoring properties impacted by fire, including smoke damage cleanup and structural repairs.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking