Texas Disaster Restoration
Reviews read through Mar 30, 2026 · Scored Aug 28, 2026 · 142 reviews read
Best for: Fast response to emergencies, effective communication
Texas Disaster Restoration has garnered attention for providing prompt responses to emergency water damage situations, often arriving at clients' homes shortly after a call. However, the volume of complaints regarding delays in project completion and unexpected costs indicates a need for a more transparent approach in managing client expectations. While communication is praised, the inconsistency in service quality and billing practices may be deterrents for potential clients.
What reviewers consistently mention
Several customers report prompt initial responses from Texas Disaster Restoration, with teams arriving quickly after water damage incidents.
Multiple reviewers highlight effective communication from staff, particularly mentioning how team members kept clients informed about processes and timelines during restoration.
Watch out for
Several reviewers express dissatisfaction with project timelines, noting that work took longer than expected and affected their recovery process.
Multiple customers report issues with unexpected costs, stating that final bills exceeded initial quotes and lacking transparency in pricing.
How the reviews break down
4.6★ average from 285 Google reviews
- 5★248 87%
- 4★10 4%
- 3★4 1%
- 2★3 1%
- 1★20 7%
8% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
Categories
Cities
Request a quote from Texas Disaster Restoration
Not heard back within two business days? Tell us and we will chase it, and point you at other water damage restorations we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Water Damage Restoration in Dallas-Fort Worth
View All- 63.2Deakins Restoration5.0★ (29)
Water Damage Restoration · McKinney
Deakins Restoration offers water damage restoration and mold removal services in McKinney. The company employs skilled technicians equipped with advanced tools and techniques to address water damage and mold issues effectively. Health and safety are prioritized through thorough processes for mold detection and removal.
- 84.3True North Restoration of McKinney & Frisco5.0★ (75)
Water Damage Restoration · McKinney
Emergency response, thorough communication
- 81.2Doan Restoration of Dallas5.0★ (240)
Water Damage Restoration · Lewisville
Timely response to water damage emergencies