Oasis Insurance Agency

Name: Oasis Insurance Agency
Address: 626 N MacArthur Blvd, Irving, TX 75061, Irving, TX, US
Telephone: +1469-565-2622

Reviews read through Jan 2, 2026 · Scored Aug 28, 2026 · 20 reviews read

626 N MacArthur Blvd, Irving, TX 75061

469-565-2622

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62.4

DFW Pros score

4.3★ 33 reviews20 read in full

Best for: Personalized coverage options, attentive customer service

Listing details verified 26 days ago.

Oasis Insurance Agency is noted for its personalized approach and strong customer service, with many clients appreciating the agents' dedication to understanding individual needs. However, the agency faces challenges in communication and policy management, as some customers report issues that detract from their overall experience. This combination of strengths and weaknesses provides a mixed but ultimately positive view of their services.

Ranked in: Best Insurance Agencies in DFW, Insurance Agencies in Irving

What reviewers consistently mention

Several reviewers note that the agency offers tailored coverage solutions that meet specific customer needs, highlighting a strong understanding of their clients' requirements.
Many customers describe the agency's customer service as attentive and professional, with multiple accounts of prompt responses and dedicated support throughout the insurance process.

Watch out for

Several reviewers report issues with poor communication, including agents ghosting clients and failing to follow up on quotes, leading to dissatisfaction with customer service.
Multiple customers mention frustrations regarding policy management, including failed cancellations and unexpected increases in premiums without proper notice or explanation.

How the reviews break down

4.3★ average from 33 Google reviews

5★
27 82%
4★
0 0%
3★
1 3%
2★
0 0%
1★
5 15%

15% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Oasis Insurance Agency provides various insurance policy options and information to clients in Irving. Services include assistance with quotes, payment processes, and general inquiries related to insurance coverage.