Best Insurance Agencies in Irving
Reviews read through Aug 20, 2026 · Scored Aug 28, 2026 · 5 scored · 4 analyzed · 288 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 5 insurance agencies in Irving and have read 288 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | La Familia Auto Insurance | 82.4 | 4.8★ 813 | |
| 2 | King Insurance Agency | 72.0 | 5.0★ 8 | |
| 3 | Lopez Auto Insurance | 68.5 | 4.9★ 386 | |
| 4 | Oasis Insurance Agency | 62.4 | 4.3★ 33 | |
| 5 | Loaiza Tax & Insurance Services | 53.7 | 5.0★ 1 |
La Familia Auto Insurance
Best for: Affordable rates and quick service
La Familia Auto Insurance stands out in the Irving area for its competitive pricing and responsive service, particularly noted through the positive experiences with agents such as Oswaldo and Kimberly. However, the business faces challenges with communication and documentation accuracy, as evidenced by complaints related to policy details and renewals, which could affect customer satisfaction.
What reviewers consistently mention
Several customers report that La Familia Auto Insurance provides quick and effective service, particularly highlighting the assistance from agents like Oswaldo and Kimberly.
Multiple reviewers mention finding excellent rates, describing La Familia as a provider that consistently offers competitive pricing on insurance policies.
Watch out for
Several customers express concerns about communication and service errors, particularly regarding issues with documentation and policy renewals.
A few reviewers indicate dissatisfaction with the clarity of policy details, citing examples of not receiving promised coverage or facing unexpected costs.
King Insurance Agency
Best for: Personalized service, thorough explanations.
King Insurance Agency is distinguished by its highly personalized service and dedication to client education. Reviews consistently emphasize Ms. King's readiness to provide thorough explanations of insurance options, making every client feel understood and valued. While the detail-oriented approach is appreciated, it may sometimes lead to information overload. Overall, the agency is well-suited for clients needing individualized attention in navigating their insurance needs.
What reviewers consistently mention
Multiple customers highlight Ms. King's patience and dedication in explaining insurance options and ensuring they understand every detail of their policies.
Several reviewers commend the agency for its thorough follow-up and personalized service, tailoring recommendations to fit individual needs and budgets.
Watch out for
Some customers mention that while the service is excellent, the volume of information can be overwhelming, requiring time to digest.
A few reviewers noted that delays in obtaining policy approvals can occur, which may cause frustration during critical times.
Lopez Auto Insurance
Best for: Friendly agents and quick service
Lopez Auto Insurance stands out in the Irving area for its friendly and helpful agents, particularly Beyda and Elizabeth, who frequently receive positive feedback for their customer interactions. However, customers should be aware of inconsistent service experiences, as some staff members have been described as rude. Quick responses and effective assistance are common themes, making it a suitable choice for those seeking prompt service.
What reviewers consistently mention
Several reviewers highlight the helpfulness and kindness of agents like Beyda and Elizabeth, noting their willingness to assist with policy details and pricing. This consistently positive feedback is evident across multiple reviews (3, 5, 12, 19, 25).
Many customers appreciate the quick service when processing insurance policies or adjustments. Timely assistance from agents such as Serenity and Lisve is frequently mentioned as a strong point, indicating efficiency in operations (40, 51, 11, 10, 57).
Watch out for
Several reviewers report inconsistent customer service experiences, stating that the quality of assistance can vary significantly depending on which employee is serving them. This inconsistency has led to frustrations and negative experiences (0, 1, 2, 49).
Complaints about rude behavior from some staff members have been noted by multiple customers. Negative interactions during crucial moments have impacted the overall perception of customer service at this agency (0, 1, 2).
Oasis Insurance Agency
Best for: Personalized coverage options, attentive customer service
Oasis Insurance Agency is noted for its personalized approach and strong customer service, with many clients appreciating the agents' dedication to understanding individual needs. However, the agency faces challenges in communication and policy management, as some customers report issues that detract from their overall experience. This combination of strengths and weaknesses provides a mixed but ultimately positive view of their services.
What reviewers consistently mention
Several reviewers note that the agency offers tailored coverage solutions that meet specific customer needs, highlighting a strong understanding of their clients' requirements.
Many customers describe the agency's customer service as attentive and professional, with multiple accounts of prompt responses and dedicated support throughout the insurance process.
Watch out for
Several reviewers report issues with poor communication, including agents ghosting clients and failing to follow up on quotes, leading to dissatisfaction with customer service.
Multiple customers mention frustrations regarding policy management, including failed cancellations and unexpected increases in premiums without proper notice or explanation.
Loaiza Tax & Insurance Services
Get quotes from insurance agencys in Irving
Tell us what you need and we will pass it to well-scoring insurance agencys in Irving so they can contact you. If you have not heard from anyone within two business days, tell us and we will chase it. We do not choose a business for you — the ranking above is the recommendation.
Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
No business paid for a position on this page, and none can. Spotted an error? Tell us.