Ryan Klibert - State Farm Insurance Agent

Reviews read through Jul 8, 2026 · Scored Aug 28, 2026 · 128 reviews read

65.4
DFW Pros score
4.5 144 reviews128 read in full

Best for: Knowledgeable agents, responsive customer service

Ryan Klibert - State Farm Insurance Agent

Listing details verified 9 days ago.

This State Farm office has a mixed reputation, characterized by notable strengths in the quality of service provided by some agents, particularly Lisset and Jackie, who are appreciated for their responsiveness and thoroughness. However, recurrent complaints about poor customer service, significant rate hikes, and experiences of unhelpful staff detract from the overall perception. Customers seeking reliable insurance may find supportive staff, but should be aware of potential challenges in communication and pricing transparency.

What reviewers consistently mention

  • Multiple customers report experiencing excellent service from various staff members, particularly highlighting their responsiveness and proficiency in handling inquiries and policy adjustments.

  • Several reviewers mention the professionalism and helpfulness of agents, particularly Lisset, Jackie, and Myrka, who consistently provide clear explanations and guidance throughout the insurance process.

Watch out for

  • Numerous reviews indicate poor customer service experiences, with several customers citing difficulties in reaching the office and receiving timely responses to their inquiries.

  • Multiple customers express dissatisfaction with significant rate increases and perceived lack of transparency regarding pricing changes, leading some to cancel their policies.

  • Several reviews criticize the office staff, particularly Ruby, for unhelpful and rude interactions, which negatively impacted the overall customer experience.

How the reviews break down

4.5★ average from 144 Google reviews

  • 5
    123 85%
  • 4
    3 2%
  • 3
    1 1%
  • 2
    1 1%
  • 1
    16 11%

12% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Services offered by Ryan Klibert - State Farm Insurance Agent

Insurance Agency

Offers a range of insurance products to meet various personal and business needs.

Auto Insurance Agency

Provides coverage options for vehicles, including liability, collision, and comprehensive plans.

Home Insurance Agency

Delivers policies that protect homes and personal property against various risks.

Life Insurance Agency

Offers life insurance products to help secure financial protection for beneficiaries.

Renters Insurance Agency

Provides coverage for personal belongings in rental properties against theft and damage.

Wheelchair accessible entrance
Wheelchair accessible parking
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