Freeway Insurance
Reviews read through Aug 19, 2026 · Scored Aug 28, 2026 · 138 reviews read
Best for: Getting quotes from friendly staff, personalized service
Listing details verified 9 days ago.
This agency is recognized for its helpful and friendly staff, notably Deavan and Christian, who assist customers in finding competitive policy options. However, recurring complaints about wait times and billing errors demonstrate some inconsistencies in service delivery. Overall, positive experiences with helpful insurance agents distinguish this agency in a mixed review landscape.
What reviewers consistently mention
Several customers report receiving effective assistance in finding affordable insurance policies from various agents, particularly Deavan and Christian.
Many reviewers describe a welcoming and helpful atmosphere in the office, noting that staff members are kind and willing to address queries thoroughly.
Watch out for
Numerous customers express frustration with long wait times, mentioning that the office is often not open during scheduled hours.
Multiple reviewers indicate issues with inaccurate billing, specifically noting instances of being charged for canceled policies or receiving quotes that were significantly higher than those at competing agencies.
How the reviews break down
4.5★ average from 280 Google reviews
- 5★240 86%
- 4★6 2%
- 3★1 0%
- 2★2 1%
- 1★31 11%
12% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Freeway Insurance
- Auto Insurance Agency
Offers affordable auto insurance policies and compares quotes from various companies to find competitive rates.
- Home Insurance Agency
Provides homeowners insurance options to protect residential properties against potential risks and damages.
- Insurance Agency
Serves as a resource for various insurance needs, including auto, home, and commercial insurance.
- Insurance Broker
Acts as an intermediary to help clients find and compare different insurance policies from multiple providers.
- Motorcycle Insurance Agency
Offers low-cost motorcycle insurance solutions tailored to individual needs and riding habits.
- Renters Insurance Agency
Provides renters insurance to protect personal belongings and liability for tenants in rental properties.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible seating
- Accepts credit cards
Categories
Cities
Where Freeway Insurance ranks
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