DFW Custom Pool

Name: DFW Custom Pool
Address: 550 Reserve St Ste 190, Southlake, TX 76092, Southlake, TX, US
Telephone: +1972-943-4831

Reviews read through Jul 15, 2026 · Scored Aug 28, 2026 · 26 reviews read

550 Reserve St Ste 190, Southlake, TX 76092

972-943-4831

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49.6

DFW Pros score

3.8★ 29 reviews26 read in full

Best for: Upfront pricing, good communication

Listing details verified 3 days ago.

DFW Custom Pool stands out for its upfront pricing and effective communication, with customers appreciating daily updates during construction. However, concerns exist surrounding the quality of workmanship and post-completion service, affecting overall satisfaction. The company may be a viable option if communication is prioritized but potential clients should remain vigilant regarding service quality.

Ranked in: Best Pool Builders in DFW, Pool Builders in Southlake

What reviewers consistently mention

Several reviewers appreciate the upfront pricing with no surprise costs throughout the project.
Multiple customers highlight effective communication during construction, with several indicating daily check-ins.

Watch out for

Several reviewers report difficulties in getting post-installation service or issues resolved after receiving final payment.
Multiple customers express dissatisfaction with the quality of workmanship, mentioning issues like improper installations and the need for repeated fixes.

How the reviews break down

3.8★ average from 29 Google reviews

5★
16 55%
4★
3 10%
3★
4 14%
2★
1 3%
1★
5 17%

21% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

DFW Custom Pool specializes in pool building, focusing on decking, tile, and plaster work. The business emphasizes project management and responsiveness, addressing various aspects including coping, tanning, and permitting.