Waterline Pools
Reviews read through Jun 23, 2026 · Scored Aug 28, 2026 · 16 reviews read
Listing details verified yesterday.
Waterline Pools stands out for its craftsmanship and the high quality of materials used, as frequently noted by customers. Positive feedback on the design process and responsive service enhances their reputation. However, issues regarding communication and attention to detail in some projects suggest potential areas for improvement. This mix of strong construction skills with some service inconsistencies shapes the overall customer experience.
What reviewers consistently mention
Several reviewers highlight the quality of craftsmanship and materials used in the pool installations. Customers specifically mention exceeding expectations in both design and execution, emphasizing attention to detail throughout the building process.
Many customers note the responsiveness and professionalism of Jon and his team. Reviewers appreciate timely communication and the team's ability to address issues that arise during the construction process.
Watch out for
Some customers report issues with attention to detail, particularly regarding tile work and plaster quality. Complaints include unfinished repairs and lack of follow-up on concerns reported after project completion.
Multiple reviewers express dissatisfaction with communication during the later stages of the project, citing instances where responses were delayed, which led to frustration regarding final payments and project corrections.
How the reviews break down
4.9★ average from 20 Google reviews
- 5★18 90%
- 4★1 5%
- 3★1 5%
- 2★0 0%
- 1★0 0%
Low ratings are rare here — 0% of reviews are one or two stars.
Services offered by Waterline Pools
- Swimming Pool Contractor
Offers custom pool construction services, specializing in unique designs tailored to client specifications.
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Where Waterline Pools ranks
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