Medallion Pools of Texas

Name: Medallion Pools of Texas
Address: 8200 Stonebrook Pkwy UNIT 104, Frisco, TX 75034, McKinney, TX, US
Telephone: +1469-667-7426

Reviews read through Jul 23, 2026 · Scored Aug 15, 2026 · 147 reviews read

8200 Stonebrook Pkwy UNIT 104, Frisco, TX 75034

469-667-7426

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68.6

DFW Pros score

4.8★ 166 reviews147 read in full

Best for: Timely project completion, clear communication

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Medallion Pools stands out for its strong communication practices, which many customers emphasize as a significant part of their positive experience. Reviewers appreciate the timely updates and support throughout the installation process. However, potential clients should be aware of mixed feedback regarding customer service and support after the completion of projects, as several customers reported difficulties in this area.

What reviewers consistently mention

Several reviewers appreciate the high level of communication throughout the pool building process. Customers frequently mention that Wayne and his team provided regular updates and promptly addressed any questions or concerns.
Reviewers note that Medallion Pools delivers projects on time, often completing installations within the promised timelines, which demonstrates efficiency and respect for clients' schedules.

Watch out for

Multiple customers express frustration over issues with customer service, specifically regarding follow-up support after construction. Some indicate a lack of responsiveness to ongoing issues post-installation.
Several reviewers highlight complaints about initial interactions, mentioning difficulty in scheduling consultations and perceived disinterest from staff during the initial quote process.

How the reviews break down

4.8★ average from 166 Google reviews

5★
156 94%
4★
0 0%
3★
1 1%
2★
2 1%
1★
7 4%

5% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Medallion Pools of Texas specializes in pool building and outdoor spaces, focusing on patios and kitchens. The company emphasizes responsive service and integrity in delivering results tailored to the local weather and client needs.

Services offered by Medallion Pools of Texas

Swimming Pool Contractor: Custom swimming pool designs are offered, ranging from simple styles to resort-like settings, with expertise in both concrete and fiberglass construction.
Pool Cleaning Service: Regular maintenance and cleaning services are available to ensure pools remain in optimal condition and provide a safe swimming environment.
Swimming Pool Repair Service: Comprehensive repair services address various issues to maintain pool functionality and appearance, including structural repairs and equipment servicing.

On-site service available