Carlos Luevano Jr - State Farm Insurance Agent
Reviews read through Aug 25, 2026 · Scored Aug 28, 2026 · 100 reviews read
Listing details verified 6 days ago.
Carlos Luevano Jr's agency is distinguished by its attentive customer service and the strong rapport established between clients and staff, particularly notable in how they handle insurance quotes and claims. While many customers report positive experiences and responsiveness, some mixed reviews mention issues with billing transparency and quality inconsistencies. This combination of strengths and weaknesses offers potential clients insight into the agency's service dynamics.
What reviewers consistently mention
Several reviewers highlight the attentiveness and thoroughness of team members when providing quotes and policy information, with mentions of specific agents like Jason and Stefania for their helpfulness and professionalism.
Multiple customers appreciate the quick resolution of issues and provision of solutions whenever they have questions or concerns, indicating a responsive service culture across the agency's staff.
Watch out for
Several reviewers note that there have been significant issues with billing and policy changes, including unexpected increases in premiums without prior notification, leading to frustration.
Some customers report a decline in service quality after initial positive experiences, suggesting inconsistency in customer service across different interactions.
How the reviews break down
5.0★ average from 813 Google reviews
- 5★798 98%
- 4★8 1%
- 3★2 0%
- 2★0 0%
- 1★5 1%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Carlos Luevano Jr - State Farm Insurance Agent
- Insurance Agency
This agency offers a range of insurance solutions, focusing on personalized coverage plans tailored to individual needs.
- Auto Insurance Agency
The agency provides auto insurance options designed to protect vehicles and drivers through customized coverage.
- Home Insurance Agency
Home insurance services are available, offering protection for homeowners against various risks and damages.
- Life Insurance Agency
Life insurance options are provided to help secure financial stability for families in the event of unforeseen circumstances.
- Renters Insurance Agency
Renters insurance services are offered to safeguard personal belongings and provide liability protection for tenants.
- Online appointments
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- LGBTQ+ friendly
- Transgender safe space
Frequently Asked Questions
Cities
Where Carlos Luevano Jr - State Farm Insurance Agent ranks
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