My Insurance Store

Reviews read through Mar 5, 2026 · Scored Aug 28, 2026 · 99 reviews read

63.2
DFW Pros score
4.9 204 reviews99 read in full

Best for: Friendly service, competitive pricing

My Insurance Store

Listing details verified 6 days ago.

My Insurance Store stands out for its friendly and responsive service, particularly from agents like Melissa and Dustin, according to many reviewers. The agency is noted for competitive pricing, often helping customers secure better rates than they found elsewhere. However, there are complaints regarding service inconsistencies and errors in paperwork that can complicate the customer experience.

What reviewers consistently mention

  • Several reviewers note that Melissa provides friendly and quick service, making the process smooth and efficient for obtaining insurance policies.

  • Multiple customers mention that My Insurance Store offers competitive rates, with several experiences highlighting significant savings on policies compared to other companies.

Watch out for

  • Several reviewers report issues with customer service, citing rudeness and unresponsiveness when attempting to reach the agency by phone.

How the reviews break down

4.9★ average from 204 Google reviews

  • 5
    191 94%
  • 4
    7 3%
  • 3
    3 1%
  • 2
    0 0%
  • 1
    3 1%

Low ratings are rare here — 1% of reviews are one or two stars.

Services offered by My Insurance Store

Insurance Agency

The agency provides expert assistance in securing insurance policies tailored to individual needs, navigating various options and clarifying any questions.

Home Insurance Agency

This agency specializes in offering home insurance policies designed to protect residences and personal property from potential risks.

Insurance Broker

As a broker, the agency connects clients with multiple insurance carriers to find the most suitable coverage options for their requirements.

Life Insurance Agency

The life insurance service focuses on helping clients select appropriate life insurance policies to ensure financial protection for loved ones.

Online appointments
On-site service available
Wheelchair accessible parking

Cities

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Where My Insurance Store ranks

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