My Insurance Store
Reviews read through Mar 5, 2026 · Scored Aug 28, 2026 · 99 reviews read
Listing details verified 6 days ago.
My Insurance Store stands out for its friendly and responsive service, particularly from agents like Melissa and Dustin, according to many reviewers. The agency is noted for competitive pricing, often helping customers secure better rates than they found elsewhere. However, there are complaints regarding service inconsistencies and errors in paperwork that can complicate the customer experience.
What reviewers consistently mention
Several reviewers note that Melissa provides friendly and quick service, making the process smooth and efficient for obtaining insurance policies.
Multiple customers mention that My Insurance Store offers competitive rates, with several experiences highlighting significant savings on policies compared to other companies.
Watch out for
Several reviewers report issues with customer service, citing rudeness and unresponsiveness when attempting to reach the agency by phone.
How the reviews break down
4.9★ average from 204 Google reviews
- 5★191 94%
- 4★7 3%
- 3★3 1%
- 2★0 0%
- 1★3 1%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by My Insurance Store
- Insurance Agency
The agency provides expert assistance in securing insurance policies tailored to individual needs, navigating various options and clarifying any questions.
- Home Insurance Agency
This agency specializes in offering home insurance policies designed to protect residences and personal property from potential risks.
- Insurance Broker
As a broker, the agency connects clients with multiple insurance carriers to find the most suitable coverage options for their requirements.
- Life Insurance Agency
The life insurance service focuses on helping clients select appropriate life insurance policies to ensure financial protection for loved ones.
- Online appointments
- On-site service available
- Wheelchair accessible parking
Cities
Where My Insurance Store ranks
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