Forney Group Insurance Agency
Reviews read through Aug 20, 2026 · Scored Aug 28, 2026 · 89 reviews read
Listing details verified 12 days ago.
The Forney Group Insurance Agency is distinguished by its knowledgeable agents who provide comprehensive policy explanations and competitive pricing. Reviews frequently mention customers saving money by switching their home and auto insurance. However, some customers experience issues with customer service and follow-up, indicating room for improvement in communication. Overall, satisfaction appears higher when customers are directly engaged with attentive agents.
What reviewers consistently mention
Several customers highlight knowledgeable agents who provide clear and detailed explanations about policies and coverage options.
Multiple reviewers mention competitive pricing and significant savings after switching to this agency's services.
Watch out for
Several reviewers report issues with customer service, specifically regarding communication delays and unfulfilled promises about callbacks.
A few customers express dissatisfaction with the follow-up service and responsiveness of agents after initial contact.
How the reviews break down
4.9★ average from 84 Google reviews
- 5★82 98%
- 4★1 1%
- 3★0 0%
- 2★0 0%
- 1★1 1%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Forney Group Insurance Agency
- Insurance Agency
Offers a range of insurance services tailored to individual and business needs, including coverage options for auto, home, and commercial properties.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
Categories
Cities
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