Best Drainage Services in McKinney
Reviews read through Aug 7, 2026 · Scored Aug 10, 2026 · 7 scored · 7 analyzed · 842 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 7 drainage services in McKinney and have read 842 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Bewley Plumbing, LLC | 89.6 | 4.9★ 298 | |
| 2 | Genzel Plumbing Company | 86.5 | 5.0★ 1,186 | |
| 3 | Baker Brothers Plumbing, Air & Electric | 86.2 | 4.9★ 315 | |
| 4 | Underwood Plumbing and Septic | 84.7 | 4.9★ 92 | |
| 5 | JMP Plumbing Services | 82.8 | 4.9★ 720 | |
| 6 | Roto-Rooter Plumbing & Water Cleanup | 82.2 | 4.8★ 824 | |
| 7 | Smith and Son Plumbing | 76.5 | 4.8★ 392 |
Bewley Plumbing, LLC
Best for: Efficient plumbing repairs, knowledgeable technicians
Bewley Plumbing, LLC stands out for its consistently professional and knowledgeable technicians who receive high praise for their courteous service and clear communication. Many reviews reflect satisfaction with timely service and effective problem-solving. However, a few customers expressed concerns regarding scheduling delays and project completion timelines. Overall, Bewley Plumbing is well-regarded for its customer-centered approach and reliable plumbing solutions.
What reviewers consistently mention
Multiple customers highlight the professionalism and knowledge of Bewley Plumbing's technicians, often noting their courteous demeanor and clear communication about repair processes.
Several reviewers commend the timely service provided by Bewley Plumbing, with many stating that technicians arrived as scheduled and completed jobs efficiently.
Watch out for
Some customers noted delays in project completion, mentioning that disruptions like filling in dirt after a job took longer than expected.
A few reviewers experienced issues with scheduling, indicating that the company's availability could sometimes lead to unforeseen delays.
Genzel Plumbing Company
Best for: Fast response, professional service, clear communication
Genzel Plumbing stands out for its prompt service and the professionalism of its technicians, as frequently noted by customers. Review patterns indicate that technicians are knowledgeable and provide clear, honest communication, which contributes positively to the customer experience. However, some issues regarding communication and upselling attempts have been noted, suggesting there's room for improvement in handling customer concerns.
What reviewers consistently mention
Several reviewers mention prompt and efficient service from Genzel Plumbing, with most technicians arriving on time and resolving issues quickly.
Multiple customers highlight the professionalism and clear communication of the technicians, who explain issues and solutions effectively without unnecessary upselling.
Watch out for
Several reviewers report dissatisfaction with communication and responsiveness to issues, particularly in situations where mistakes occurred.
Some customers expressed concerns about perceived attempts to upsell services, particularly in cases of diagnosing plumbing problems.
Baker Brothers Plumbing, Air & Electric
Best for: Same-day plumbing service, knowledgeable technicians
Baker Brothers Plumbing, Air & Electric stands out for its quick response times and thorough explanation of services. Many reviewers appreciate on-time arrivals and same-day service for urgent plumbing issues. However, some customers have reported concerns about pricing transparency and upsell pressure. Ultimately, the combination of timely service and knowledgeable technicians tends to resonate positively, even amid conflicting sentiments about costs.
What reviewers consistently mention
Multiple customers highlight timely service with appointments often available the same day, indicating a strong responsiveness to urgent needs.
Several reviewers note that technicians provide comprehensive explanations of issues and solutions, enhancing customer understanding and confidence.
Watch out for
Multiple customers express frustration over high pricing and unclear quotes, leading some to feel undervalued during service inquiries.
Several reviewers report issues with communication and scheduling, particularly regarding delays or lack of follow-up from the company.
A few reviewers indicate dissatisfaction with upselling practices, feeling pressured to accept additional services or products beyond what was initially requested.
Underwood Plumbing and Septic
Best for: Professional service, prompt responses
Underwood Plumbing and Septic is noted for its professional and knowledgeable technicians who provide friendly service. The business excels in fast responses for emergency calls, reassuring homeowners that help is just a call away. However, while many customers appreciate the quality of work, some reviews indicate concerns about pricing, making it important for potential clients to discuss costs upfront.
What reviewers consistently mention
Several reviewers highlight the professionalism and friendliness of the technicians, noting their knowledge and positive attitudes during service calls.
Many customers appreciate the prompt response times, especially for emergency services, with several stating that technicians arrive quickly after a call.
Watch out for
Multiple customers express dissatisfaction with pricing, stating that charges for various services, such as septic pumping and simple repairs, feel excessive compared to expectations.
Several reviewers mention frustrations with scheduling or communication issues, indicating that some office staff could benefit from additional training.
JMP Plumbing Services
Best for: Quick response, professional service
JMP Plumbing Services is noted for its quick response and efficient service, particularly for urgent plumbing needs. Reviews emphasize the professionalism and clarity of technicians, contributing positively to customer satisfaction. However, there are recurring issues with high costs and occasional incomplete jobs, leading to mixed sentiments overall.
What reviewers consistently mention
Several reviewers highlight the quick and efficient response times, often receiving same-day service for plumbing issues, including urgent repairs.
Multiple customers describe the professionalism and thoroughness of the technicians, noting clear explanations and options presented during service visits.
Watch out for
Several reviewers report dissatisfaction with high costs and charges for diagnostic visits without satisfactory follow-through on repairs or proposals.
Multiple customers express frustration over incomplete work or failures to promptly return to finish jobs, resulting in the need for hiring additional plumbers.
Roto-Rooter Plumbing & Water Cleanup
Smith and Son Plumbing
Best for: Prompt service, knowledgeable technicians
Smith and Son Plumbing is recognized for its prompt service and professional technicians, who often complete jobs efficiently and maintain a courteous demeanor. However, feedback also highlights some pricing concerns and communication challenges that could impact customer satisfaction. Those prioritizing quick responses and professionalism may find this company suitable, though potential clients should be prepared for varying reported experiences with costs and follow-up practices.
What reviewers consistently mention
Several reviewers note that technicians arrived on time and completed work efficiently. Customers appreciated prompt service and minimal disruption, with many highlighting quick response times for urgent plumbing issues.
Multiple customers describe the technicians as knowledgeable and professional. Reviewers mentioned positive interactions with staff, who explained issues clearly and provided helpful advice on maintenance and repairs.
Watch out for
Several reviewers express concerns over pricing, indicating that quotes felt high or deceptive. Customers reported dissatisfaction with costs being higher than initially communicated, leaving some feeling gouged.
Multiple customers experienced communication issues, including excessive follow-up calls and messages after service requests. Some noted frustrations regarding unrequested promotional outreach.
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