What is the estimated timeline for restoration services?

Technicians will provide an estimated timeline at the start of the project. The duration varies based on damage level, property size, and affected items.

Is my presence required during the restoration process?

Homeowners do not need to be present while work is in progress. Regular communication will keep you informed about the project's status.

Does SERVPRO offer both restoration and construction services?

Yes, SERVPRO handles both fire/water damage restoration and reconstruction for extensively damaged areas.

Are estimates for services provided at no cost?

Estimates are free and cover various services, including water and fire damage. An on-site inspection may be required.

Does SERVPRO work with insurance claims?

Yes, SERVPRO accepts all insurance claims and assigns a Project Coordinator to assist clients throughout the claim process.

SERVPRO of South Frisco/ The Colony

Name: SERVPRO of South Frisco/ The Colony
Address: 6950 Eubanks St Suite A3, Frisco, TX 75034, Frisco, TX, US
Telephone: +1972-619-9612

Reviews read through Jul 21, 2026 · Scored Aug 11, 2026 · 144 reviews read

6950 Eubanks St Suite A3, Frisco, TX 75034

972-619-9612

Visit Website

83.2

DFW Pros score

4.9★ 253 reviews144 read in full

Best for: Water damage emergencies, responsive teams

Listing details verified 4 days ago.

SERVPRO of South Frisco/The Colony is frequently noted for its responsiveness and effective communication during water damage emergencies. Reviewers appreciate the professionalism and efficiency of the teams, often highlighting how quickly crews arrive on-site to begin the restoration process. However, there are concerns about follow-up communication and scheduling, which may impact customer satisfaction. The business excels in managing emergencies while providing empathetic service.

Ranked in: Best Water Damage Restoration in DFW, Water Damage Restoration in Frisco

What reviewers consistently mention

Several reviewers mention effective communication throughout the restoration process, helping to alleviate stress during emergencies.
Multiple customers describe the teams as professional and prompt, often arriving quickly after an emergency call to begin work on water damage.

Watch out for

Some customers report a lack of follow-up communication after initial service, leading to frustration about ongoing concerns and updates.
A few reviews indicate scheduling delays or issues, which impacted the overall experience for some customers.
There are mentions of dissatisfaction with responsiveness when trying to reach the company directly during critical times.

How the reviews break down

4.9★ average from 253 Google reviews

5★
242 96%
4★
5 2%
3★
0 0%
2★
1 0%
1★
5 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Services offered by SERVPRO of South Frisco/ The Colony

Water Damage Restoration Service: Offers comprehensive cleanup and restoration for residential and commercial properties affected by water damage, including assessment and reconstruction.
Air Duct Cleaning Service: Provides thorough air duct cleaning to improve indoor air quality and enhance HVAC efficiency.
Building Restoration Service: Specializes in restoring buildings after damage, ensuring structural integrity and aesthetic appeal.
Carpet Cleaning Service: Delivers professional carpet cleaning to remove stains and allergens, promoting a cleaner living environment.
Cleaners: Offers a range of cleaning services tailored to various needs, ensuring thorough cleanliness in different settings.
Crime Victim Service: Provides support and restoration services for victims of crime, focusing on recovery and rebuilding.
Debris Removal Service: Handles the removal of debris from properties, facilitating safe and efficient cleanup after incidents.
Fire Damage Restoration Service: Specializes in restoring properties affected by fire, including smoke damage cleanup and reconstruction.
Roofing Contractor: Offers roofing services, including repairs and replacements, to ensure the safety and durability of structures.
Waste Management Service: Provides waste management solutions to help businesses and homes dispose of waste responsibly and efficiently.