When does my coverage start?

Coverage begins once valid proof of insurance is received. Proof can be accessed online.

Can I change my coverages online?

Yes, changes to coverages can be requested online and will be forwarded to your agent for processing.

Can I purchase my policy online?

Typically, a policy can be purchased online at the end of the quote process. If not, contact your selected agent.

What if I have more than four vehicles or drivers in my household?

For more than four vehicles or drivers, it is necessary to reach out to your selected State Farm agent.

What payment methods can I use?

Common payment methods include cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

Willis Morrison - State Farm Insurance Agent

Name: Willis Morrison - State Farm Insurance Agent
Address: 1027 E 15th St, Plano, TX 75074, Plano, TX, US
Telephone: +1469-863-7898

Reviews read through Aug 7, 2026 · Scored Aug 28, 2026 · 135 reviews read

1027 E 15th St, Plano, TX 75074

469-863-7898

Visit Website

82.6

DFW Pros score

4.9★ 624 reviews135 read in full

Best for: Affordable rates, knowledgeable agents

Willis Morrison - State Farm Insurance Agent

Listing details verified 6 days ago.

Willis Morrison's State Farm Insurance agency in Plano stands out for its knowledgeable and responsive staff who provide valuable assistance in navigating insurance options. Review patterns indicate a strong emphasis on professionalism and customer service, while the competitive rates offered contribute to positive experiences for many clients. However, communication lapses and misunderstandings regarding billing are recurring concerns, suggesting a need for improved clarity in client interactions.

Ranked in: Best Insurance Agencies in DFW, Insurance Agencies in Plano

What reviewers consistently mention

Several reviewers highlight the professionalism and responsiveness of agents, noting that they provided quick and clear assistance throughout the insurance process.
Multiple customers appreciate the value of the insurance rates offered, stating that they received lower premiums compared to previous providers while maintaining good coverage.

Watch out for

Several reviewers express frustration with communication issues, mentioning delays in responses via text and email after initial contact.
A few reviewers note dissatisfaction with service after the initial sale, mentioning difficulties in getting follow-up help.

How the reviews break down

4.9★ average from 624 Google reviews

5★
603 97%
4★
12 2%
3★
1 0%
2★
1 0%
1★
7 1%

Low ratings are rare here — 1% of reviews are one or two stars.

Willis Morrison offers a range of insurance services, including auto and renters insurance, with a focus on policy quotes and competitive rates. The agency emphasizes savings and discounts for clients in Plano.

Online appointments

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking