What is a heat pump and how does it work?

A heat pump heats and cools homes by transferring heat. In winter, it extracts heat from outside air to warm the interior, while in summer, it removes heat from inside to cool the home.

How do I know if my furnace needs maintenance?

Signs that a furnace may need maintenance include strange noises, uneven heating, or a dirty filter. Yearly inspections are recommended to ensure proper function.

How long do ductless mini-splits last?

Ductless HVAC units typically last 10 to 15 years with proper maintenance. Replacement is advisable for consistent heating and cooling efficiency.

How often do I need heater maintenance?

Maintenance frequency depends on the unit's age, size, and condition. A qualified technician should inspect the HVAC system every six months.

Do you offer emergency HVAC repair?

Emergency HVAC repair services are available 24/7 for urgent heating or cooling issues.

Total Air & Plumbing

Name: Total Air & Plumbing
Address: 1408 O Ave suite 100, Plano, TX 75074, Plano, TX, US
Telephone: +1972-630-4285

Reviews read through Aug 7, 2026 · Scored Aug 28, 2026 · 124 reviews read

1408 O Ave suite 100, Plano, TX 75074

972-630-4285

Visit Website

83.8

DFW Pros score

4.9★ 1,747 reviews124 read in full

Best for: Emergency HVAC repairs, knowledgeable technicians

Listing details verified yesterday.

Total Air & Plumbing is noted for its knowledgeable technicians and their ability to explain HVAC issues clearly, making it easier for customers to understand the services needed. They respond quickly, especially during emergencies, which is highly valued by customers. However, a common concern is the perception of high pricing and the potential for long wait times for non-contract customers, which can impact overall satisfaction. This trade-off emphasizes the importance of assessing costs against the quality of service received.

Ranked in: Best HVAC Contractors in DFW, HVAC Contractors in Plano

What reviewers consistently mention

Several reviewers mention that technicians are knowledgeable and provide clear explanations of issues, allowing customers to understand their HVAC concerns easily.
Many customers appreciate the prompt response times, noting that technicians often arrive quickly after a service call is placed, especially in emergencies.

Watch out for

Multiple customers express dissatisfaction with the high pricing for diagnostics and repairs, indicating that costs are perceived as excessive compared to competitors.
Several reviewers report a lack of priority and long wait times for service when not enrolled in a maintenance plan, which can be frustrating for customers needing urgent help.

How the reviews break down

4.9★ average from 1,747 Google reviews

5★
1,661 95%
4★
38 2%
3★
4 0%
2★
10 1%
1★
34 2%

Low ratings are rare here — 3% of reviews are one or two stars.

Total Air & Plumbing provides HVAC services with a focus on knowledgeable and courteous staff. The team emphasizes punctuality, thoroughness, and clear explanations for services such as capacitor and system replacement.

Services offered by Total Air & Plumbing

Air Conditioning Repair Service: Expert technicians provide prompt diagnosis and repair for various air conditioning issues to restore comfort efficiently.
Air Conditioning Contractor: Skilled professionals offer installation and maintenance services for air conditioning systems to ensure optimal performance.
Air Duct Cleaning Service: Comprehensive cleaning services are available to improve indoor air quality by removing dust and allergens from ductwork.
Air Filter Supplier: A range of air filters is offered to enhance HVAC system efficiency and maintain clean air in residential spaces.
Furnace Parts Supplier: Supplies a variety of furnace parts to support repairs and maintenance for different heating systems.
Furnace Repair Service: Qualified technicians assess and repair furnace issues to ensure reliable heating during colder months.
Heating Contractor: Provides installation and maintenance services for heating systems to ensure effective temperature control.
Hvac Contractor: Offers comprehensive HVAC services, including installation, repair, and maintenance for heating and cooling systems.
Plumber: Provides a range of plumbing services, including repairs and installations, to address various residential plumbing needs.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Wheelchair accessible seating

Appointment required

Accepts credit cards

Frequently Asked Questions

Cities

Plano

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