Moss Heating, Cooling & Plumbing
Reviews read through Aug 5, 2026 · Scored Aug 11, 2026 · 124 reviews read
Listing details verified 9 days ago.
Moss Heating, Cooling & Plumbing stands out for its quick response times and thorough diagnostics, particularly in emergency situations. Customers appreciate the professionalism and attention to detail from technicians, making them a reliable choice for HVAC needs. There is a noted shift towards a corporate feel after the acquisition of another company, which has been met with mixed reviews. Overall, Moss is recommended for those seeking prompt and knowledgeable HVAC service.
What reviewers consistently mention
Several customers report thorough diagnostics and repairs, noting that technicians took the time to explain issues clearly and thoroughly. Multiple reviews highlight technicians like Nathan and Christian for their problem-solving skills and attention to detail.
Many reviewers mention fast response times, especially during emergency calls. Customers frequently express gratitude for same-day service when their HVAC systems failed in hot weather.
Watch out for
A few customers reported concerns about the accuracy of diagnostics, suggesting that prior companies may have misdiagnosed issues before Moss took over.
How the reviews break down
4.9★ average from 301 Google reviews
- 5★291 97%
- 4★6 2%
- 3★1 0%
- 2★2 1%
- 1★1 0%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Moss Heating, Cooling & Plumbing
- HVAC Contractor
This business provides comprehensive HVAC services, focusing on professional diagnostics and repairs without using gimmicks or bait-and-switch tactics.
- Air Conditioning Repair Service
The air conditioning repair service includes thorough assessments and options for repairs, ensuring customers can make informed decisions.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Appointment required
- Accepts credit cards
Cities
Where Moss Heating, Cooling & Plumbing ranks
Request a quote from Moss Heating, Cooling & Plumbing
Not heard back within two business days? Tell us and we will chase it, and point you at other hvac contractors we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local HVAC Contractors in Dallas-Fort Worth
View All- 65.1The AC Hero and Plumbing Solutions4.7★ (366)
HVAC Contractor · North Richland Hills
Fast response to emergency plumbing needs
- 71.4Superior AC & Heat4.9★ (238)
HVAC Contractor · Arlington
same-day service, friendly and knowledgeable technicians
- 55.0Shurtemp Air Conditioning & Heating4.0★ (5)
HVAC Contractor · Wylie
Shurtemp Air Conditioning & Heating provides HVAC services, including repairs and installations for various makes and models. The company offers competitive pricing for services such as motor and condenser change outs. Free in-home quotes are available for new system installations.