Tidal Wave Custom Pools

Name: Tidal Wave Custom Pools
Address: 8855 Preston Trace Blvd Ste 200, Frisco, TX 75035, Frisco, TX, US
Telephone: +1972-928-0106

Reviews read through Aug 10, 2026 · Scored Aug 28, 2026 · 81 reviews read

8855 Preston Trace Blvd Ste 200, Frisco, TX 75035

972-928-0106

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72.7

DFW Pros score

4.9★ 67 reviews81 read in full

Best for: Strong communication, quality craftsmanship

Listing details verified 3 days ago.

Tidal Wave Custom Pools stands out for its commitment to customer communication and high-quality craftsmanship, consistently reflected in the reviews. Customers report a strong responsiveness from project managers throughout the pool construction process. Although there are occasional concerns regarding project delays and unexpected costs, the overall satisfaction with both the finished product and the interactions with staff contributes to their positive ranking.

Ranked in: Best Pool Builders in DFW, Pool Builders in Frisco

What reviewers consistently mention

Several reviewers highlight Tidal Wave Custom Pools for their consistent communication throughout the pool building process, noting that project managers regularly provided updates and addressed questions promptly. This communication helped clients feel informed and supported.
Multiple customers appreciate the high quality of craftsmanship in their pools, stating that the finished products exceeded their expectations in both design and construction quality. Many mention joy in the beauty and functionality of their new pools.

Watch out for

Several reviewers report issues with scheduling and project management, citing delays and lack of adherence to promised timelines. Some customers expressed frustration over extended wait times for project completion due to weather or construction scheduling issues.

How the reviews break down

4.9★ average from 67 Google reviews

5★
65 97%
4★
1 1%
3★
0 0%
2★
0 0%
1★
1 1%

Low ratings are rare here — 1% of reviews are one or two stars.

Services offered by Tidal Wave Custom Pools

Swimming Pool Contractor: This contractor specializes in designing and constructing luxury swimming pools, focusing on innovative features and meticulous attention to detail in outdoor living spaces.