Best Pool Builders in Frisco
Reviews read through Aug 14, 2026 · Scored Aug 14, 2026 · 7 scored · 7 analyzed · 491 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 7 pool builders in Frisco and have read 491 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Prestige Pool & Patio | 67.2 | 4.5★ 488 | |
| 2 | Sobral Pool Services | 66.7 | 4.7★ 128 | |
| 3 | Tidal Wave Custom Pools | 65.9 | 4.9★ 67 | |
| 4 | Elite Outdoor Living | 65.8 | 4.9★ 65 | |
| 5 | Venture Custom Pools Company | 65.1 | 4.9★ 53 | |
| 6 | G3 Pools | 63.3 | 4.6★ 61 | |
| 7 | Signature Outdoor Living | 62.3 | 4.8★ 26 |
Prestige Pool & Patio
Best for: Quality workmanship and knowledgeable staff
Prestige Pool & Patio has a mixed reputation characterized by capable craftsmanship and knowledgeable staff, leading to satisfactory final products for many customers. However, significant complaints regarding communication, project management, and warranty responsiveness impact their overall standing. While many successful projects are reported, the experience varies notably, with several reviewers expressing frustration over service and follow-up.
What reviewers consistently mention
Several reviewers appreciate the employees' knowledge and professionalism, noting their effective communication during the pool construction process.
Multiple customers highlight the quality of the final product, stating that their pools exceeded expectations and were completed to a high standard.
Watch out for
Several reviewers report issues with poor communication and unresolved warranty claims, indicating frustration over delayed responses from management.
Multiple customers have experienced project delays and problems during construction, often citing the need for increased supervision over subcontractors.
Sobral Pool Services
Best for: Responsive service, thorough pool maintenance
Sobral Pool Services is noted for its consistent communication and thorough cleaning of pools, leading to high customer satisfaction in terms of maintenance quality. However, reviews also highlight occasional issues with professionalism and missed appointments, suggesting variability in service reliability. Customers recommend the service for both routine maintenance and urgent repairs, reflecting a blend of positive and mixed experiences.
What reviewers consistently mention
Several reviewers highlight the company's reliable communication, noting responsiveness to requests and clear updates on service schedules. This aspect is reinforced by multiple positive accounts of timely notifications before service visits.
Several reviewers commend the thoroughness of the cleaning services provided by Sobral Pool Services, reporting consistently clean and well-maintained pools. Customers express satisfaction with both regular maintenance and specialized cleaning efforts.
Watch out for
Multiple customers express frustration with missed appointments and delays in service, indicating a pattern of inconsistent punctuality and responsiveness from the company.
Several reviewers report issues with customer service and professionalism, citing rude interactions or dissatisfaction with how service concerns were handled, leading to a negative experience overall.
A few customers mention dissatisfaction with the quality of repairs after initial work, with complaints regarding follow-up service and the state of the pool post-remodeling or repair.
Tidal Wave Custom Pools
Best for: Strong communication, quality craftsmanship
Tidal Wave Custom Pools stands out for its commitment to customer communication and high-quality craftsmanship, consistently reflected in the reviews. Customers report a strong responsiveness from project managers throughout the pool construction process. Although there are occasional concerns regarding project delays and unexpected costs, the overall satisfaction with both the finished product and the interactions with staff contributes to their positive ranking.
What reviewers consistently mention
Several reviewers highlight Tidal Wave Custom Pools for their consistent communication throughout the pool building process, noting that project managers regularly provided updates and addressed questions promptly. This communication helped clients feel informed and supported.
Multiple customers appreciate the high quality of craftsmanship in their pools, stating that the finished products exceeded their expectations in both design and construction quality. Many mention joy in the beauty and functionality of their new pools.
Watch out for
Several reviewers report issues with scheduling and project management, citing delays and lack of adherence to promised timelines. Some customers expressed frustration over extended wait times for project completion due to weather or construction scheduling issues.
Elite Outdoor Living
Venture Custom Pools Company
Best for: Timely project completion, clear communication
Venture Custom Pools Company stands out for its organized and efficient construction process, ensuring projects are completed on time as promised. The consistent emphasis on clear communication throughout the build reduces customer stress and enhances overall satisfaction. While some communication delays were noted, the majority of reviews reflect a generally positive experience, particularly regarding professionalism and quality of work.
What reviewers consistently mention
Several customers note that the construction process is organized and efficient, leading to timely project completions without delays. Multiple reviews emphasize that the builds were finished as scheduled, keeping expectations met throughout the process.
Multiple reviewers highlight the clear and responsive communication throughout the project. Customers appreciate that inquiries were handled promptly, making them feel informed and reducing stress during the build.
Watch out for
A significant concern raised by several customers is the lack of timely communication from specific staff members. Delays in responses have left some feeling frustrated and unsure during the process.
A few reviews suggest that certain customers felt their experiences differed from the broader narrative, implying potential issues with consistency in service or project quality.
G3 Pools
Best for: Custom pool designs, attentive communication
G3 Pools combines a focus on custom designs and strong communication, contributing to positive customer experiences during construction. However, challenges with post-completion management and delays are noted by some users, which potential clients should consider. The trade-off between creativity and service sustainability may influence hiring decisions.
What reviewers consistently mention
Several reviewers highlight G3 Pools' attention to detail during the pool design and construction phases. Customers note that the team made multiple revisions to meet their preferences and ensured a creative design fit for their space.
Multiple customers describe positive experiences with the communication from G3 Pools throughout the entire process. Reviewers appreciate the updates and support given at each stage of the project, reducing stress during construction.
Watch out for
Several reviewers report issues with poor communication post-project completion. Complaints include lack of follow-up on unresolved problems and delays in responses from the company regarding concerns.
Multiple customers express dissatisfaction with the overall management and execution of projects. Issues included delays in completion times, problems with coordination, and inadequate on-site supervision.
Signature Outdoor Living
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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