Pool Xperts
Reviews read through Aug 9, 2026 · Scored Aug 28, 2026 · 52 reviews read
Best for: Communication and customer involvement in projects
Listing details verified 3 days ago.
Pool Xperts distinguishes itself through strong communication and project management, with many reviews applauding the direct involvement of the owner and the team during the pool construction process. While most customers report high satisfaction with the final product and the responsiveness of the staff, some have raised concerns about post-installation quality issues. This balance of strengths and complaints is reflected in their overall ratings.
What reviewers consistently mention
Several reviewers highlight consistent communication from the owner and project managers throughout the pool building process. They report being kept informed about timelines and project details at every stage, which contributed to a positive experience.
Multiple customers commend the quality of workmanship and attention to detail exhibited by the crews. They noted that the finished pools consistently met or exceeded their expectations, showcasing the skills and expertise of the builders.
Watch out for
Several reviewers report experiencing poor workmanship after installation, with issues such as cracks in the structure and problems with grout quality. Some expressed frustration over a lack of resolution from the company regarding these issues.
Multiple customers mentioned delays in the construction timeline or in addressing post-installation concerns, impacting their overall satisfaction with the service provided.
How the reviews break down
4.9★ average from 60 Google reviews
- 5★57 95%
- 4★1 2%
- 3★0 0%
- 2★1 2%
- 1★1 2%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by Pool Xperts
- Swimming Pool Contractor
Offers custom swimming pool design and construction, along with repair and renovation services to enhance outdoor spaces.
- On-site service available
Categories
Cities
Where Pool Xperts ranks
Request a quote from Pool Xperts
Not heard back within two business days? Tell us and we will chase it, and point you at other pool builders we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Pool Builders in Dallas-Fort Worth
View All- 55.5Gold Medal Pools4.4★ (877)
Pool Builder · Lewisville
Responsive project management, attentive technicians
- 83.6Tropix Pools & Outdoor Living4.9★ (303)
Pool Builder · Prosper
Regular maintenance and reliable communication
- 51.7Louis Pools Building & Remodeling
Pool Builder · Lancaster
Louis Pools Building & Remodeling offers services in pool construction, remodeling, maintenance, and repair. The company operates in the DFW area and is licensed and bonded. Custom pool installations and high-quality equipment are key aspects of their offerings.