The Liability Shop
Reviews read through Aug 24, 2026 · Scored Aug 28, 2026 · 91 reviews read
Listing details verified 6 days ago.
The Liability Shop stands out for its commitment to providing affordable insurance options and friendly, personalized service. Many long-term customers praise the staff for their helpfulness and efficiency in finding the best rates. While there are some complaints about rudeness and difficulties with online quotes, the overall positive sentiment indicates a strong reputation in the local community. This combination of affordability and customer care contributes to its ranking.
What reviewers consistently mention
Several reviewers report that The Liability Shop provides affordable insurance rates, noting that they often beat competitors' prices.
Many customers appreciate the friendly and prompt assistance from the staff, highlighting their willingness to help with insurance questions and finding the best deals.
Watch out for
A few reviewers describe negative experiences with rudeness or unprofessional behavior, suggesting inconsistencies in customer service.
Several customers mentioned difficulties in obtaining online quotes, indicating that the online services may not be user-friendly.
How the reviews break down
4.7★ average from 167 Google reviews
- 5★140 84%
- 4★11 7%
- 3★7 4%
- 2★5 3%
- 1★4 2%
5% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by The Liability Shop
- Auto Insurance Agency
Offers a range of auto insurance options tailored to meet various driver needs.
- Insurance Agency
Provides comprehensive insurance solutions across multiple coverage types for individuals and businesses.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Accepts credit cards
Categories
Cities
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