Fred Loya Insurance
Reviews read through Mar 3, 2026 · Scored Aug 28, 2026 · 34 reviews read
Listing details verified 4 days ago.
Fred Loya Insurance stands out due to its competitive pricing, which several reviewers appreciate when compared to other providers. However, the agency faces significant challenges related to customer service, including inconsistent support and issues with quotes and billing. An emphasis on particular agents who deliver better service highlights a potential inconsistency in the overall customer experience.
What reviewers consistently mention
Several reviewers highlight competitive pricing compared to other insurance companies, such as StateFarm and Progressive.
Several customers mention friendly and helpful service from specific agents, particularly Gabriela, who provided thorough assistance and answered questions.
Watch out for
Multiple customers report poor customer service experiences, citing issues with staff responsiveness and training, leading to frustration.
Several reviewers describe problems with receiving accurate quotes, mentioning instances of increased pricing from what was initially offered.
How the reviews break down
3.4★ average from 55 Google reviews
- 5★27 49%
- 4★3 5%
- 3★7 13%
- 2★0 0%
- 1★18 33%
33% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Fred Loya Insurance
- Auto Insurance Agency
Offers a range of auto insurance options tailored to meet individual coverage needs.
- Insurance Company
Provides various insurance products, including auto, home, and life insurance solutions.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- LGBTQ+ friendly
- Transgender safe space
- Accepts credit cards
Categories
Cities
Request a quote from Fred Loya Insurance
Not heard back within two business days? Tell us and we will chase it, and point you at other insurance agencys we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Insurance Agencies in Dallas-Fort Worth
View All- 69.8Insurance Connection USA4.9★ (41)
Insurance Agency · Corinth
Medicare guidance, cost-saving policies
- 59.9Harmon Insurance Agency4.7★ (13)
Insurance Agency · Burleson
Responsive agents, competitive rates
- 54.9Farmers Insurance - Rick Augsbury5.0★ (2)
Insurance Agency · Haltom City
Farmers Insurance - Rick Augsbury offers various insurance options, including homeowners, auto, and renters insurance. The agency focuses on helping clients understand their coverage choices to ensure adequate protection. Services are available in Haltom City, with options for in-person visits or online inquiries.