Dale Mares: Allstate Insurance
Reviews read through May 25, 2026 · Scored Aug 28, 2026 · 32 reviews read
Dale Mares: Allstate Insurance stands out for its friendly and knowledgeable staff, with many reviews highlighting the positive interactions customers have with agents. However, complaints about rising rates and customer service issues suggest a trade-off for personalized service. Many customers appreciate the assistance they receive, but others have faced challenges with communication and pricing, indicating variability in customer experiences.
What reviewers consistently mention
Several reviewers highlight friendly and knowledgeable staff, particularly praising Misti for her helpfulness and communication skills.
Multiple customers report positive and responsive customer service experiences, noting that staff promptly address questions and policy changes.
Watch out for
Several reviewers express dissatisfaction with high rates, mentioning increases in premiums without clear justification.
Multiple customers report issues with customer service, including ineffective communication and delays in responses.
How the reviews break down
4.4★ average from 53 Google reviews
- 5★38 72%
- 4★8 15%
- 3★0 0%
- 2★2 4%
- 1★5 9%
13% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Dale Mares: Allstate Insurance
- Insurance Agency
This agency provides a range of insurance services tailored to meet various customer needs.
- Auto Insurance Agency
The agency offers auto insurance solutions designed to protect vehicles and drivers.
- Home Insurance Agency
Home insurance options are available to safeguard residences and personal property.
- Insurance Company
This company provides comprehensive insurance coverage across multiple categories.
- Life Insurance Agency
Life insurance policies are offered to help secure financial stability for beneficiaries.
- Motorcycle Insurance Agency
Motorcycle insurance services are available to protect riders and their bikes.
- Renters Insurance Agency
Renters insurance is provided to cover personal belongings in rental properties.
- Online appointments
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
Categories
Cities
Request a quote from Dale Mares: Allstate Insurance
Not heard back within two business days? Tell us and we will chase it, and point you at other insurance agencys we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Insurance Agencies in Dallas-Fort Worth
View All- 68.7Texas All 4 You Insurance Agency4.2★ (30)
Insurance Agency · Midlothian
Competitive rates, personalized service
- 55.8Farmers Insurance - Gary Murphy5.0★ (3)
Insurance Agency · Weatherford
Farmers Insurance - Gary Murphy provides insurance services in Weatherford. Agents are available for consultations online or by phone to ensure safety during the COVID-19 pandemic. Specific offerings and coverage details can be discussed directly with the agency.
- 56.5Ruiz Insurance Agency5.0★ (4)
Insurance Agency · Cedar Hill
Ruiz Insurance Agency offers personalized service in the insurance sector, emphasizing direct communication with clients. Customers typically interact with the same representative for consistency, ensuring attention to detail for their insurance needs. The agency prioritizes customer service, aiming to provide a streamlined experience without long wait times.