TGS Insurance Agency

Name: TGS Insurance Agency
Address: 1701 W Northwest Hwy Suite 100, Grapevine, TX 76051, Grapevine, TX, US
Telephone: +1855-771-4506

Reviews read through Aug 17, 2026 · Scored Aug 28, 2026 · 108 reviews read

1701 W Northwest Hwy Suite 100, Grapevine, TX 76051

855-771-4506

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69.7

DFW Pros score

4.0★ 102 reviews108 read in full

Best for: Competitive rates, responsive agents

Listing details verified 5 days ago.

TGS Insurance Agency shows strengths in offering competitive pricing and responsive service through many knowledgeable agents. However, a significant number of reviews highlight issues with communication and unexpected fees, suggesting a need for improved transparency and customer support practices. Despite positive outcomes for some customers, the mixed feedback indicates potential inconsistencies in service experience.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Multiple customers describe a generally positive experience with responsive and knowledgeable agents. Reviewers frequently commend specific agents for their helpfulness and expertise in navigating insurance options, contributing to a smoother policy process.

Watch out for

Several reviewers express frustration regarding poor communication and customer service. Complaints include unanswered calls and emails, as well as agents not following up on requests, leading to dissatisfaction with customer support.
Multiple customers report dissatisfaction with unexpected fees and charges, notably an agency fee that was disclosed late in the process. This has led to feelings of being misled during the purchasing experience.

How the reviews break down

4.0★ average from 102 Google reviews

5★
70 69%
4★
4 4%
3★
4 4%
2★
3 3%
1★
21 21%

24% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

TGS Insurance Agency offers a range of insurance services, including home insurance, with options for quotes and information on pricing and policy details. Clients can inquire about rates and payment methods through calls or emails.

Services offered by TGS Insurance Agency

Insurance Agency: Independent agents collaborate with over 35 insurance carriers to streamline the quote process and find tailored insurance solutions.
Auto Insurance Agency: The agency offers personalized auto insurance quotes, simplifying the selection process to meet individual coverage needs.
Home Insurance Agency: Home insurance quotes can be obtained conveniently via text, ensuring a quick and efficient way to secure appropriate coverage.

Wheelchair accessible entrance

Wheelchair accessible parking

Appointment required