Texas Insurance Agency Inc
Reviews read through Aug 19, 2026 · Scored Aug 28, 2026 · 85 reviews read
Best for: Personalized service, responsive agents
Listing details verified 11 days ago.
Texas Insurance Agency Inc is recognized for its responsive agents and personalized service, with consistent praise for the attentiveness of staff like Hanner and Misty. Customers often mention the thorough guidance provided when selecting coverage and handling claims. However, there are concerns regarding delays in quoting for new customers and some claims handling issues, which potential clients should consider.
What reviewers consistently mention
Several reviewers highlight the responsiveness of agents, noting prompt replies and proactive communication when handling inquiries and claims.
Many customers appreciate the personalized service and feel that agents like Hanner and Misty provide thorough guidance throughout the coverage selection process.
Watch out for
Several customers report dissatisfaction with delays in receiving quotes, noting a lack of follow-up from agents despite their inquiries.
Multiple customers express frustration about claims handling, specifically mentioning coverage issues and prolonged responses.
Several reviewers mention that new customers may not receive priority service compared to existing clients, affecting their initial experience.
How the reviews break down
4.9★ average from 144 Google reviews
- 5★132 92%
- 4★9 6%
- 3★0 0%
- 2★0 0%
- 1★3 2%
Low ratings are rare here — 2% of reviews are one or two stars.
Services offered by Texas Insurance Agency Inc
- Insurance Agency
This agency provides a range of tailored insurance options designed to meet individual needs across Texas.
- Wheelchair accessible entrance
- Wheelchair accessible parking
Categories
Cities
Where Texas Insurance Agency Inc ranks
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