How long will restoration and cleanup services take?

An estimated timeline will be provided at the project's start. The duration varies based on damage severity, property size, and affected items.

Do I need to be home while restoration is in progress?

Presence is not required during the restoration process. Regular updates will be provided regarding the project's status.

What is the typical cost of damage restoration services?

Pricing varies significantly based on the situation's severity. Contact for an estimate.

Can SERVPRO handle both restoration and construction services?

Yes, SERVPRO offers both fire/water damage restoration and reconstruction for extensively damaged areas.

Are estimates for restoration services free?

Estimates are provided at no charge, though an on-site inspection may be necessary.

SERVPRO of Grand Prairie

Name: SERVPRO of Grand Prairie
Address: 2610 Aviation Pkwy, Grand Prairie, TX 75052, Grand Prairie, TX, US
Telephone: +1972-587-0074

Reviews read through May 12, 2026 · Scored Aug 11, 2026 · 60 reviews read

2610 Aviation Pkwy, Grand Prairie, TX 75052

972-587-0074

Visit Website

65.4

DFW Pros score

4.6★ 63 reviews60 read in full

Best for: fast response, effective communication

Listing details verified yesterday.

ServPRO of Grand Prairie stands out for its quick response times and diligent staff, receiving notable praise for handling water damage emergencies efficiently. The commitment to keeping customers informed throughout the process is appreciated, though some reviews indicate an inconsistency in customer service quality and project completion. Prospective clients should weigh the positives of prompt service against reported issues with communication and effectiveness of follow-ups.

Ranked in: Best Water Damage Restoration in DFW, Water Damage Restoration in Grand Prairie

What reviewers consistently mention

Multiple customers highlight prompt and efficient service during water damage situations, often noting that crews arrived the same or next day.
Several reviewers mention positive interactions with staff, emphasizing their professionalism and effective communication throughout the restoration process.

Watch out for

Several reviewers report delays in project completion, noting that they had to frequently follow up for updates or reminders to get the job finished.
Multiple customers express dissatisfaction with customer service, mentioning rude responses when seeking estimates or assistance during emergencies.

How the reviews break down

4.6★ average from 63 Google reviews

5★
55 87%
4★
2 3%
3★
0 0%
2★
0 0%
1★
6 10%

10% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

SERVPRO of Grand Prairie specializes in water damage restoration, offering estimates and informative guidance on flood cleanup, carpet restoration, and new flooring options.

Services offered by SERVPRO of Grand Prairie

Water Damage Restoration Service: This service includes comprehensive cleanup and restoration for residential and commercial properties affected by water damage.
Air Duct Cleaning Service: The service focuses on improving indoor air quality by thoroughly cleaning and sanitizing air ducts.
Building Restoration Service: This service encompasses the restoration of structures following damage from various sources, ensuring safety and functionality.
Carpet Cleaning Service: The service provides deep cleaning solutions to remove dirt, stains, and allergens from carpets in residential and commercial settings.
Cleaners: This service offers professional cleaning solutions tailored to various environments, including residential and commercial spaces.
Crime Victim Service: This service assists individuals affected by crime, providing support and resources during the recovery process.
Debris Removal Service: This service involves the efficient removal of debris from properties, ensuring a clean and safe environment.
Fire Damage Restoration Service: This service specializes in restoring properties affected by fire, addressing damage and facilitating recovery.
Waste Management Service: This service offers effective waste management solutions for residential and commercial needs, promoting cleanliness and sustainability.