How long will restoration and cleanup services take?

An estimated timeline will be provided at the start of the project. The duration varies based on damage extent, property size, and affected items.

Do I need to be home while SERVPRO is working?

Presence at home is not required during the restoration. Regular updates will be provided regarding the project's progress.

What is the typical cost of damage restoration services?

Costs for restoration services vary widely based on the situation's severity. Contact for an estimate.

Can SERVPRO handle both restoration and construction services?

Yes, SERVPRO can manage both fire/water damage restoration and reconstruction of extensively damaged areas.

Are estimates for services free?

Estimates are provided at no charge, with possible on-site inspections for various services including water and fire damage.

SERVPRO of Downtown Fort Worth - Team Shaw

Name: SERVPRO of Downtown Fort Worth - Team Shaw
Address: 910 Collier St #225, Fort Worth, TX 76102, Fort Worth, TX, US
Telephone: +1682-777-0006

Reviews read through Jul 25, 2026 · Scored Aug 11, 2026 · 66 reviews read

910 Collier St #225, Fort Worth, TX 76102

682-777-0006

Visit Website

72.5

DFW Pros score

4.9★ 68 reviews66 read in full

Best for: Fast response, knowledgeable team, effective communication

Listing details verified 13 days ago.

SERVPRO of Downtown Fort Worth - Team Shaw is recognized for its prompt response and effective communication, particularly in emergency situations involving water damage. Reviewers often commend their knowledgeable staff, which helps ease the stress of dealing with such incidents. However, they also express concerns about the quality of reconstruction work, indicating a need for improvement in that area. The overall sentiment reflects a mix of satisfaction with initial services but highlights significant issues during the reconstruction phase.

Ranked in: Best Water Damage Restoration in DFW, Water Damage Restoration in Fort Worth

What reviewers consistently mention

Several reviewers highlight responsive and prompt service following water damage incidents, emphasizing quick arrival times and effective communication throughout the process.
Multiple customers mention the professionalism and knowledge of the team, specifically citing their thorough explanations of the remediation and restoration processes.

Watch out for

Several reviewers express concerns about the quality of reconstruction work, indicating that the craftsmanship did not meet their expectations and led to further issues.
Multiple customers report challenges with communication and coordination during the reconstruction phase, leading to delays and unfulfilled promises.
A few reviewers note that some crew members appeared unqualified for certain tasks, affecting the overall service quality.

How the reviews break down

4.9★ average from 68 Google reviews

5★
66 97%
4★
0 0%
3★
0 0%
2★
0 0%
1★
2 3%

Low ratings are rare here — 3% of reviews are one or two stars.

Services offered by SERVPRO of Downtown Fort Worth - Team Shaw

Water Damage Restoration Service: This service includes comprehensive cleanup and restoration for both residential and commercial properties affected by water damage.
Building Restoration Service: Building restoration encompasses damage assessment and full reconstruction for properties impacted by various disasters.
Crime Victim Service: This service provides specialized cleanup and restoration for properties affected by crime, ensuring a thorough and respectful approach.
Fire Damage Restoration Service: Fire damage restoration involves assessment, cleanup, and reconstruction for properties that have experienced fire-related damage.