SERVPRO Flower Mound / Lewisville
Reviews read through Apr 23, 2026 · Scored Aug 28, 2026 · 6 reviews read
Best for: Professional service and quick response to water issues
Listing details verified 6 days ago.
SERVPRO Flower Mound/Lewisville stands out for its professionalism and quick response in water damage situations. Reviewers appreciate the team's expertise and communication throughout the restoration process. However, some customers have noted concerns regarding employee attitude and initial communication, indicating that consistency in service quality can vary.
What reviewers consistently mention
Several reviewers highlight the professionalism and responsiveness of the SERVPRO Flower Mound team. These traits contribute to a positive experience during stressful situations, as noted in multiple reviews.
Reviewers mention timely arrival and prompt service as key factors. The team is described as arriving quickly to assess and address issues, which helps alleviate customer concerns regarding delays.
Watch out for
Multiple customers report poor communication, specifically regarding the initial inquiry process. A lack of clarity from staff about the services offered has been noted as frustrating.
Some reviewers express dissatisfaction with attitude and service quality from specific employees, suggesting that employee behavior has impacted overall customer experience negatively.
How the reviews break down
3.9★ average from 7 Google reviews
- 5★5 71%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★2 29%
29% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by SERVPRO Flower Mound / Lewisville
- Water Damage Restoration Service
Certified professionals provide 24-hour emergency water damage restoration for both commercial and residential properties.
- Veteran-owned business
- On-site service available
- Wheelchair accessible parking
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