Scott Schoener - State Farm Insurance Agent
Reviews read through Aug 26, 2026 · Scored Aug 28, 2026 · 143 reviews read
Listing details verified 12 days ago.
Scott Schoener's State Farm Insurance agency stands out for its highly responsive agents, especially Juan Carlos and Rheta Sneed, who are frequently praised for their attentive service and ability to simplify the insurance process. Customer experiences indicate that the agency excels in providing tailored solutions and competitive rates. However, there are mixed reports about service consistency over time and some challenges with claims responses, suggesting potential areas for improvement.
What reviewers consistently mention
Several reviewers highlight the helpfulness and responsiveness of agents, particularly Juan Carlos and Rheta Sneed, who are noted for providing thorough assistance and quick follow-ups.
Multiple customers appreciate the ease of obtaining quotes and policy changes, noting that the agents make the process straightforward and stress-free.
Watch out for
Some reviewers report that experiences have varied over time, with mentions of earlier contentment that changed to dissatisfaction later, particularly regarding communication.
A few customers expressed frustration over issues with claims and the perceived slow response times in certain situations, indicating inconsistency in service.
How the reviews break down
5.0★ average from 185 Google reviews
- 5★183 99%
- 4★1 1%
- 3★0 0%
- 2★1 1%
- 1★0 0%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Scott Schoener - State Farm Insurance Agent
- Insurance Agency
Offers a range of insurance solutions to help manage everyday risks and support recovery from unexpected events.
- Auto Insurance Agency
Provides coverage options for vehicles, helping clients protect against potential accidents and damages.
- Home Insurance Agency
Delivers home insurance policies designed to safeguard properties and belongings from various risks.
- Life Insurance Agency
Offers life insurance products aimed at providing financial security for families in the event of unforeseen circumstances.
- Renters Insurance Agency
Provides renters insurance to protect personal belongings and liability for individuals renting homes or apartments.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
Frequently Asked Questions
Cities
Where Scott Schoener - State Farm Insurance Agent ranks
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