What types of shower or bathtub installations does Roto-Rooter provide?

Roto-Rooter installs or replaces basic shower and bathtub units. Full bathroom remodels are not handled, but plumbing fixture installations and water/drain line hookups are included.

How can I retrieve a valuable item dropped down the drain?

Stop using the fixture immediately and contact Roto-Rooter. They have tools to safely retrieve lost items.

What should I do if my pipes freeze or burst?

Shut off your main water supply and call Roto-Rooter for emergency pipe repairs.

What payment methods are accepted for plumbing services?

Roto-Rooter accepts major credit cards, checks, and offers financing options for larger projects.

Do you provide services for commercial plumbing issues?

Yes, Roto-Rooter offers comprehensive plumbing services for businesses of all sizes.

Roto-Rooter Plumbing & Water Cleanup

Name: Roto-Rooter Plumbing & Water Cleanup
Address: 903 18th St Ste 216, Plano, TX 75074, Plano, TX, US
Telephone: +1972-890-0716

Reviews read through Jul 30, 2026 · Scored Aug 10, 2026 · 117 reviews read

903 18th St Ste 216, Plano, TX 75074

972-890-0716

Visit Website

82.4

DFW Pros score

4.8★ 881 reviews117 read in full

Best for: Fast response time, technician communication

Listing details verified 9 days ago.

Roto-Rooter Plumbing & Water Cleanup earns a place in the directory due to its prompt service and technician communication. Many clients appreciate the technicians' ability to explain issues clearly and tackle problems efficiently. However, recurring complaints regarding high prices and scheduling issues illustrate a significant trade-off, emphasizing the need for potential customers to weigh responsiveness against cost and reliability.

Ranked in: Best Plumbers in DFW, Plumbers in Plano

What reviewers consistently mention

Several reviewers highlight the professionals' punctuality, noting that technicians frequently arrive promptly after calls for service.
Multiple customers report positive experiences regarding the technicians' communication skills, detailing how they explain the issues and solutions clearly during service.

Watch out for

Several reviewers criticize the pricing, describing charges as excessively high compared to industry standards for similar services.
Multiple customers express dissatisfaction with scheduling and timeliness, citing delays or last-minute cancellations of scheduled appointments.

How the reviews break down

4.8★ average from 881 Google reviews

5★
799 91%
4★
31 4%
3★
6 1%
2★
8 1%
1★
37 4%

5% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Roto-Rooter Plumbing & Water Cleanup offers services including clog removal, water heater replacement, and water restoration. The team is known for their polite staff, professional technicians, and clear explanations.

Services offered by Roto-Rooter Plumbing & Water Cleanup

Plumber: Offers a range of plumbing solutions including repairs for toilets, faucets, and water heaters, as well as sump pump services.
Contractor: Provides general contracting services related to plumbing and water cleanup projects.
Drainage Service: Specializes in clearing clogged drains, toilets, and sinks, along with sewer line maintenance.
Excavating Contractor: Handles excavation work necessary for plumbing installations and repairs.
Repair Service: Offers repair services for various plumbing fixtures and systems, ensuring efficient functionality.
Water Damage Restoration Service: Provides restoration and cleanup services for properties affected by water damage or flooding.
Water Filter Supplier: Supplies water filtration systems to ensure clean and safe drinking water.
Water Softening Equipment Supplier: Offers equipment designed to soften water, improving quality and reducing mineral buildup.
Water Testing Service: Conducts tests to assess water quality and identify contaminants.