Best Plumbers in Plano
Reviews read through Aug 7, 2026 · Scored Aug 10, 2026 · 7 scored · 7 analyzed · 829 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 7 plumbers in Plano and have read 829 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Benjamin Franklin Plumbing | 89.8 | 4.8★ 2,745 | |
| 2 | Mother Modern Plumbing, Sewer & Drain | 85.2 | 5.0★ 81 | |
| 3 | O'Bryan Plumbing Services | 83.9 | 5.0★ 657 | |
| 4 | Roto-Rooter Plumbing & Water Cleanup | 82.4 | 4.8★ 881 | |
| 5 | DNA Plumbing Heating and Air | 80.7 | 4.8★ 1,010 | |
| 6 | Staggs Plumbing | 78.0 | 4.6★ 480 | |
| 7 | Classic Plumbing | 74.1 | 4.6★ 230 |
Benjamin Franklin Plumbing
Best for: Timely service, knowledgeable staff
Benjamin Franklin Plumbing stands out for its consistent punctuality and the thorough explanations provided by its technicians. Multiple customers highlight the reliability of service and the professionalism of the staff, which fosters trust in their plumbing expertise. However, some minor complaints regarding scheduling and discount application suggest there may be areas for improvement in customer service follow-ups.
What reviewers consistently mention
Multiple customers report technicians being punctual and arriving on time for scheduled appointments.
Several reviewers appreciate the technicians' thorough explanations of issues and repair options, enhancing their understanding of plumbing problems.
Watch out for
A few customers expressed dissatisfaction with the service response time for follow-up work or minor warranty issues, indicating delays in these areas.
Mother Modern Plumbing, Sewer & Drain
Best for: Timely service, knowledgeable staff
Mother Modern Plumbing, Sewer & Drain distinguishes itself through its dedicated team, especially Willy, who is frequently mentioned for his professionalism and detailed communication. The company receives strong praise for quick response times, enabling effective emergency service. However, some reviewers have raised concerns regarding pricing consistency, suggesting potential customers should clarify quotes upfront. Overall, the high level of service and expertise makes them a reliable choice.
What reviewers consistently mention
Several reviewers highlight the professionalism and thoroughness of technicians, particularly Willy, noting his friendly demeanor and clear explanations of plumbing issues and solutions.
Multiple customers appreciate the quick response times, often mentioning same-day service and the willingness of staff to work on weekends and holidays.
Watch out for
Several reviewers express concerns about pricing, stating that quotes received were significantly higher than those from competing plumbers for similar work.
Some customers reported issues with financing options not being clearly explained, leading to confusion and dissatisfaction with payment terms.
O'Bryan Plumbing Services
Best for: Quick response, knowledgeable service staff
O'Bryan Plumbing Services stands out in customer satisfaction due to its commitment to effective communication and knowledgeable technicians. Reviewers frequently highlight the professionalism and thoroughness of the staff, which instills trust in the service provided. Despite some concerns regarding pricing practices, the majority of feedback is positive, showing a strong pattern of reliable service and quick responses.
What reviewers consistently mention
Several reviewers note that O'Bryan Plumbing Services provides timely responses and effective communication throughout the service process.
Multiple customers mention that the technicians are knowledgeable and offer thorough explanations of the work needed, enhancing customer trust.
Watch out for
Several reviewers express concerns over high pricing, citing instances of unexpectedly high quotes for repairs and diagnostics.
Some customers report negative experiences with billing practices, including pressure to pay before service completion and issues with diagnosis costs.
Roto-Rooter Plumbing & Water Cleanup
Best for: Fast response time, technician communication
Roto-Rooter Plumbing & Water Cleanup earns a place in the directory due to its prompt service and technician communication. Many clients appreciate the technicians' ability to explain issues clearly and tackle problems efficiently. However, recurring complaints regarding high prices and scheduling issues illustrate a significant trade-off, emphasizing the need for potential customers to weigh responsiveness against cost and reliability.
What reviewers consistently mention
Several reviewers highlight the professionals' punctuality, noting that technicians frequently arrive promptly after calls for service.
Multiple customers report positive experiences regarding the technicians' communication skills, detailing how they explain the issues and solutions clearly during service.
Watch out for
Several reviewers criticize the pricing, describing charges as excessively high compared to industry standards for similar services.
Multiple customers express dissatisfaction with scheduling and timeliness, citing delays or last-minute cancellations of scheduled appointments.
DNA Plumbing Heating and Air
Best for: Fast response, professional plumbing services
DNA Plumbing Heating and Air is recognized for timely responses and professional service, with many customers noting the effectiveness of their technicians in addressing plumbing issues. However, the business faces criticism for high diagnostic fees and occasional misdiagnoses, impacting overall satisfaction. Despite these concerns, many repeat customers continue to rely on their services for both plumbing and HVAC needs.
What reviewers consistently mention
Several reviewers appreciate the quick response times, often citing same-day service for urgent plumbing issues.
Multiple customers highlight the professionalism and knowledge of the technicians, indicating they effectively diagnose and resolve a variety of plumbing problems.
Watch out for
Several reviewers express concerns about high diagnostic fees and perceived upselling during service calls, with some feeling they did not receive adequate solutions.
Multiple customers report issues with misdiagnosis of problems, leading to dissatisfaction with the service provided and the need for further repairs.
Staggs Plumbing
Best for: Responsive service, clear communication
Staggs Plumbing has gained a reputation for responsive service and clear communication. Many customers highlight the swift arrival of technicians and the thoroughness of their explanations regarding plumbing issues. However, reports of high service costs and occasional communication delays are noted, which may influence the decision-making of potential clients.
What reviewers consistently mention
Several customers report responsive service, noting technicians often arrive quickly to address plumbing issues, with some stating same-day service was provided.
Multiple reviewers mention clear communication regarding service details and pricing, with technicians explaining the work thoroughly and addressing any questions.
Watch out for
Several customers express dissatisfaction with high costs for services, indicating that quotes received were perceived as excessive or unreasonably priced for the work performed.
Multiple reviewers report delays and lack of communication regarding arrival times, which led to frustration when appointments were missed or rescheduled without notice.
Classic Plumbing
Best for: Emergency plumbing needs, friendly service
Classic Plumbing has established a solid reputation for responsive service and skilled technicians, particularly in urgent situations. Customers frequently commend the professionalism and clear communication provided by the crew, enhancing their overall experience. However, some concerns regarding emergency response times and billing practices indicate room for improvement in consistency. Despite this, the high level of customer loyalty suggests a strong foundation for future growth.
What reviewers consistently mention
Many customers appreciate the prompt response time for urgent plumbing issues, with several noting that technicians arrived within a few hours of their calls, even on weekends or late at night.
Numerous reviews highlight the professionalism and friendliness of the technicians, with many customers feeling informed about their plumbing issues and the solutions provided during the service.
Watch out for
Several reviewers report dissatisfaction with the company's handling of emergency calls, stating that promised 24/7 services often resulted in delays or rescheduling for following days.
Some customers express frustration over being charged multiple times for the same issue, indicating a lack of effective resolution in their plumbing problems.
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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