What should customers know about your pricing?

Upfront pricing is provided over the phone before booking. While possible pricing can be shared, a technician will assess the situation and give a firm price before starting any work.

What types of customers do you serve?

Services are available for both residential and light commercial customers.

Do you offer gas line inspections?

Yes, licensed technicians can diagnose issues with gas systems, inspect gas hookups, and perform pressure tests.

What is the typical process for working with a new customer?

Customers can call to discuss their plumbing needs with trained advocates, who will provide pricing and can book appointments.

Do you charge for estimates?

Estimates are typically provided at no charge, with most pricing questions answered over the phone before a technician is sent.

Legacy Plumbing

Name: Legacy Plumbing
Address: 1101 E Eldorado Pkwy, Little Elm, TX 75068, United States, Little Elm, TX, US
Telephone: +1972-987-0753

Reviews read through Aug 6, 2026 · Scored Aug 10, 2026 · 131 reviews read

1101 E Eldorado Pkwy, Little Elm, TX 75068, United States

972-987-0753

Visit Website

89.5

DFW Pros score

5.0★ 2,818 reviews131 read in full

Best for: Quick responses, knowledgeable technicians

Listing details verified 9 days ago.

Legacy Plumbing stands out for its knowledgeable and professional technicians who provide clear explanations of services and maintain effective communication throughout the process. The company frequently earns positive reviews for its prompt service and the ability to address various plumbing issues efficiently. While some customers have raised concerns about pricing and parts availability, the overall sentiment remains highly positive due to consistent quality and customer care.

What reviewers consistently mention

Several reviewers highlight the professionalism and knowledge of the technicians, describing experiences where workers explained the process clearly and completed the job efficiently. This was noted by customers in reviews [2], [3], [11], [40].
Multiple customers report responsive customer service, with quick scheduling and technicians arriving promptly. Reviewers appreciated being able to have technicians at their homes the same day they called, noted in reviews [10], [27], [28], [49].

Watch out for

Several reviewers express concerns about pricing inconsistencies and additional charges, particularly regarding the unexpected changes during service visits. This issue is documented in reviews [0], [20].
Some customers noted challenges with parts availability and delays in service due to ordering parts, as highlighted in reviews [0], [34].

How the reviews break down

5.0★ average from 2,818 Google reviews

5★
2,773 98%
4★
23 1%
3★
8 0%
2★
2 0%
1★
12 0%

Low ratings are rare here — 0% of reviews are one or two stars.

Legacy Plumbing offers a range of services including leak detection, slab leak repair, and water heater replacement. The team is noted for providing thorough explanations and maintaining a courteous approach.

Services offered by Legacy Plumbing

Plumber: Offers a range of plumbing services, including emergency repairs, water heater installations, and sewer line replacements.
Drainage Service: Provides drainage solutions to address issues such as clogged drains and improper water flow.
Electrician: Delivers electrical services, focusing on installations, repairs, and maintenance for residential and commercial properties.

Woman-owned business

On-site service available

Wheelchair accessible entrance

Accepts credit cards